Scotiabank Momentum VISA Infinite card Consumer Reviews

I can't believe how ruthless this company can be. It's the Christmas holidays and they blocked my card. I have the best credit rating and always pay on time. I made the mistake of selecting their paperless bill option which messed up my billing system. I didn't receive any bill notifications and missed 2 bill payments. I finally looked into it and asked where are my bills. They said: you have to set up notifications. WHAT? If I go paperless I should automatically be notified if my bill is ready just like any other company would do. So basically after 3 hours of discussions with different representatives, they reversed part of the interest payments and told me to pay the bill which I did. I didn't even get a notice that the bill is late and they sent it to collections! (2 years and I always paid in full and on time and they send me to collections). The next day my card is blocked? Wow after talking to you guys and rectifying the issue that was Scotia's fault they block my card in the holidays. I can't even book a vacation for my family. Thanks, Scotiabank Visa for caring about your customers.

I signed up. Then the changed the rewards from 4% to 2%. When I cancelled the card they reneged on the $300+ cashback. Never again and Scotia Bank products.

One of the perks of the Scotia Visa Infinite Credit Crd is Free access to airport lounges all over the world, right. Turns out that secondary cardholders can NOT apply for this service. Only the primary cardholder can. This should be mentioned in the promotion of this card.