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Walmart MASTERCARD Consumer Reviews

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(260 reviews)
Walmart MASTERCARD
1.3 out of 5 stars:
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denied access to account

by nvragain on Jun 8, 2019
1 out of 5 stars

Horrible experience! Calling them back to see why they called me... They refused me access to my account, for answering a question correctly but the information isn't up to date in their system and they penalized me... Refused access to my card or even to talk with anyone... THEY REFUSED TO GIVE EMPLOYEE ID or NAME../ REFUSED to escalate to a manager!

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credit limit change

by gary on May 1, 2019
1.5 out of 5 stars

In mid-March, I ordered an online product using my Walmart Mastercard. I then received warnings about the company I purchased from. I was concerned so lowered my credit limit with Walmart Mastercard to $1000. I also spoke to a customer service rep who said that I could increase it again at any time. I must note that I had also received 2 previous letters from Walmart Mastercard offering to increase my credit limit to $4500 as I am an excellent customer. After 6 weeks and a few major purchases I was close to my credit limit (I have since paid it off) so thought I had better increase to $2000. I applied and have been denied. I have been told I have to wait 6 months to increase. I was never told this before. I am very angry. I was not told this before. I do not exceed credit limits but do want this buffer for emergencies. Time to return to BOM Mastercard as they have been missing me.

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