RBC WestJet MASTERCARD Consumer Reviews

If I could give 0 stars, I would. Applied for Westjet Mastercard with promises of $0 base fare. Someone did not input the information from RBC and I have no $0 base fare. It is Sept 22nd, 2021, and I have been waiting for it since mid-July 2021. I have made 4 phone calls, with promises that it was in the "queue" with priority and still, still NOTHING! I need to fly out in 5 weeks and have no tickets because they have not issued what I was PROMISED when getting the card. I did everything right: paid my card annual fee, used the card before the deadline set out, and needless to say, I AM ABSOLUTELY FRUSTRATED with RBC. Don't bank with them and for God's sake, don't get a credit card through them.