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Scotiabank Scene VISA card Consumer Reviews

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(15 reviews)
Scotiabank Scene VISA card
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Terrible

by Gavin Laviolette on Aug 9, 2022
1 out of 5 stars

By far the worst customer service I've ever received. It took nearly a month and a half to resolve a simple gift card issue where the pin and card number were damaged when it was sent. I always had to email them to remind them of the issue as if they forgot about it. Every week the issue was redirected to a different representative and they'd say the same thing "this issue was forwarded to the supervisor". I now know that when you most need customer support from Scene+ they'll leave you hanging.

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