Tangerine MASTERCARD Consumer Reviews

I selected groceries as one of my 2% cashback categories - the first month of using this card. I ordered groceries through Costco insta-cart 3 times. The first time I got 2% cashback, the second time 0.5% cashback and the third time 2% cash back. I can't really understand why there would be differences in amount back considering it's the same vendor. After reading the other reviews, I'm not going to bother phoning to fight with their customer service and wasting my time. I'll go back to my other credit cards and keep this one on hand for use once in a while. Smaller banks like Tangerine are free to fight for market share, but they need to be honest about their cash back incentives and improve customer service. The online chatbot is useless too.