Credit Card Reviews
Desjardins VISA Classic Consumer Reviews
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(52 reviews)
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Desjardins is just awful to bank with. I have a visa card with them they overcharged me and later when I followed up on it they said they made a mistake and would reverse the charges. They still charged me interest on it for late payment even though I should have never been charged at all. When I called in, I was on the phone for 1 hour on hold and when the person finally answered, she spoke to me for 10 minutes, said she would put me on hold to do calculations and left me on hold for another 40 minutes before hanging up on me. TERRIBLE customer service, incompetent employees. Do NOT bank with them if you can avoid it!
If I could rate it 0 out of 5 stars I would.
After a year of paying off my credit card online statement, they reached out saying I owed $1,500 that was nowhere to be found online. The website is useless and very user-unfriendly.
Terrible experience. Would never recommend using this service if you use online banking at all.