Credit Card Reviews
Desjardins VISA Classic Consumer Reviews
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(52 reviews)
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Agent/rep attitude (3)
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Claim - adjuster (1)
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Security & Fraud Detection (4)
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I have been a Visa Desjardin customer for over twenty years. Recently my credit card did not process, I called in to be advised my account is closed. Why I asked, because they no longer have a financing program with RONA, I stated I have a Desjardin Visa and have not financed with Accord D Financing since 2002. To that, they stated they sent a letter in June 2020, to which I did not receive and nor has my address changed. The letter was to be resent over two weeks ago and nothing again, been hung up when trying to find out what's going on, I receive two statements since these statements from this company all showing everything inlace. Reporting to credit bureau regularly. Weird place
I love when I try to use my card and it declines multiple times so I call the company because of course that nightmare of an app is useless, to find out my card has been discontinued and they are no longer providing me service. I thought it was a scam because who does that?? Horrible customer service!!!