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Capital One Aspire Cash World MASTERCARD Consumer Reviews

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Capital One Aspire Cash World MASTERCARD
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Worst customer service ever

by Karl Drowns on Jan 13, 2021
1 out of 5 stars

Nothing but problems with this company and Aspire cash card. No customer service rep can help. Awful activation system and horrible customer service. Capital One is sacrificing my service experience with a horrible phone system. Everything about this has been garbage. What's in my wallet? A new card that's not Capital One. You're system of mailing PIN and card and activation separately is a joke. I have had this card for 3 weeks and now again waiting for 10 days for a new PIN. Set my wife's card up no problem. Online is no help. The call center can't fix anything except making me wait 10 days for a new card and they did not send a new PIN as clearly asked for. I will be getting a new VISA and recommend everyone to stay away from Capital One. Thank you for the worst credit card experience ever.

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