Mortgage Reviews

MCAP Variable Mortgage Consumer Reviews

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(15 reviews)
MCAP Variable Mortgage
2.3 out of 5 stars:
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by Jamie Payne on Nov 23, 2023
1 out of 5 stars

I have had a mortgage with MCAP for over 7 years, I suffered a stroke. They have been 0 help and continue to take payments out even though I sent them doctors letters and documents proving I was taking home 75% less income because of the stroke. 2 mths in and they are still processing if they can help. They amount of stress may cause me to have another stroke. I have never dealt with suck poor customer service or even just subhuman behaviour. Mehdi the case manager needs to be fired and should never deal with people. STAY AWAY FROM MCAP. Keep this has a record, because there handling may actually kill me.

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