Mortgage Reviews
MCAP Fixed Mortgage Consumer Reviews
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(65 reviews)
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Renewal experience (7)
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I like that I can see my mortgage online. I don't like that I have to pay a fee if I want to make a change
MCAP people refuse to talk to customers; one must have one's broker contact them on the customer's behalf and that's all the words i have for them
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Excellent fixed rate. Very prompt and courteous customer service. The process was very easy and all questions answered quickly and with easy explanations
I have been through financial changes - both up and down - since obtaining my mortgage 10 years ago. They have been exceptional in working with me and my financial situation
I have nothing but good things to say about MCAP always had easy renewals and good support in the last 14 years
Tangerine World Mastercard®
Earn 2% Money-Back Rewards on purchases in two 2% Money-Back Categories of your choice, and 0.50% Money-Back Rewards on all other purchases with Tangerine World Mastercard.
What else will you get:
- Have your Money-Back Rewards deposited into a Tangerine Savings Account, and get a 3rd 2% Money-Back Category.
- No limit on the amount of Money-Back Rewards you can earn.
- Change your 2% Money-Back Categories to suit your spending.
- Mobile Device Insurance
Get this card / Apply online
My agent was very quick to respond to my initial inquiry and then provided detailed answers to ALL my questions. The renewal of my mortgage wss a breeze!
I have never worked with a more incompetent company in my life. The amount of time I spent jumping thru hoops that made no sense and having things put on hold and not working was incredible.
We book to call us at 10 am but never call us back. If this happens again. I will find another mortgage company. Your time is important, and so do I. So please do not ignore us.
Tangerine World Mastercard®
Earn 2% Money-Back Rewards on purchases in two 2% Money-Back Categories of your choice, and 0.50% Money-Back Rewards on all other purchases with Tangerine World Mastercard.
What else will you get:
- Have your Money-Back Rewards deposited into a Tangerine Savings Account, and get a 3rd 2% Money-Back Category.
- No limit on the amount of Money-Back Rewards you can earn.
- Change your 2% Money-Back Categories to suit your spending.
- Mobile Device Insurance
Get this card / Apply online
MCAP has some of the most ridiculous rules in the industry. No other lender uses these which causes ridiculous delays in Buying and selling homes. I've been an MCAP customer for 15+ years and looking to buy a new home and Port an existing mortgage. Everything was progressing fine till MCAP sees the new home's Agent and my Agent worked for the same company. Even though they knew we had a short closing window they stop processing the new financing and demand an Appraisal on the new property. Knowing full well that by delaying there was no hope of meeting our closing date. Even though we are putting down $500,000 on a $750,000 purchase. They knew the Appraisal would push the finance out past our closing but that did not concern them. No dealing with them. NEVER USE MCAP.
I have never had any issues. Customer service the few times I have had to call were pleasant. Everything was smooth and easy.