Mortgage Reviews

Manulife Bank HELOC Consumer Reviews

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(5 reviews)
Manulife Bank HELOC
2.1 out of 5 stars:
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Overpriced, poor service

by Salmonhunter on Nov 15, 2023
1.5 out of 5 stars

We have a manulife one account and we won't be keeping it much longer. They like to tell you that by having ultimate flexibility to have your daily banking go through the account, that you'll save interest by the end of the year. What they don't tell you is that their interest rate is 0.5% to 0.8% higher than other banks rates for a HELOC. It's pretty easy to do the math to figure out that having an extra few thousand reduced from your mortgage (because your daily bank balance now reduces your mortgage) in no way makes up for $500k at an extra 0.5% all year.

Also, when we bought our house, they were nothing but a pain to deal with and nearly missed the condition removal deadline with confirming we could get a mortgage.

We will be moving to a mixed mortgage (500k on a normal term repayment with a HELOC in case we need it).

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Worst Customer Service

by Hitesh on Oct 5, 2023
2 out of 5 stars

I called Manulife mortgage customer service to talk about payments. I'm having hardship with increased rates and expected Manulife to help me to find some options.
Lady over the phone had no sympathy and said we cant help you in any way.

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Worst mortgage company ever!!!

by Nicole on May 10, 2022
1.5 out of 5 stars

Approved my mortgage right away but then kept throwing more and more obstacles in the way up till the last moment before possession day. Will never, ever have anything to do with that division again!

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Manulife is fraudulent

by DURAN.S on Jun 1, 2018
1 out of 5 stars

Manulife is a fraudulent insurance company that ripped me and my wife off for years and did not pay us anything when I couldn't continue going to work as a result of an MVA that put me on disability

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by Lora P. on Feb 11, 2017
4.5 out of 5 stars

Reverse mortgage allows me to pay it down much faster and cheaper than a regular mortgage. Easy to carry over between the sale of one house to the next. Online banking site is fantastic.

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