Super disappointed
by Anabelle Fernandez on Mar 9, 2022
      1 out of 5 stars
      
      

Earn 2% Money-Back Rewards on purchases in two 2% Money-Back Categories of your choice, and 0.50% Money-Back Rewards on all other purchases with Tangerine World Mastercard®.
This card is a catastrophic nightmare!
The card has hidden limits that they don't disclose to you, so for instance the credit limit of the card may be $1000 but then it's cash advance withdrawal limit is $100 and the worst part is that they don't tell you about the fact that the cash advance withdrawal limit is different than the card's credit limit and if you accidentally max out the cash advance withdrawal limit, they will immediately freeze your card and to get it unfrozen you have to send them all sorts of documents and at the end, there is no guarantee that they will even unfreeze your card.
Their app is really glitchy, it will constantly lock you out of the account.
The customer service quality is absolute trash, and the wait time to get hold of customer service is a minimum of 2 hours.
Do yourself a favour and don't get the card.
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Customer service is just playing games to the clients. You guys are just fooling us.
Customer service doesn't know and feels to help. I was so frustrated, it was since last year my problem with my credit card. I can't access my app. I am totally a good payer that is why I am so frustrated. They just kept on transferring you to another line for about an hour or 2, not just 2 times but more.