Presidents Choice Financial World Elite Mastercard Credit Card Reviews

I have a high credit PC Elite Master card with a $14000 limit. I hardly ever missed any payments. Once I missed the payment and I got alert and immediately paid that amount. But they put my whole card on hold, I called and their representative and even the supervisor who called the next day said it's standard that you miss even 1 payment your account will go on hold. He said you should use a tool like alert etc. to which I told I am using that and I paid as soon as I got alert and still its on hold as it takes 3-4 business days. As I paid on Friday so I cannot use the card for 5 days. Never before that had happened and the total amount due being only $300 and min payment was $200. It seems he was not prepared to listen. I have other cards also if I tell them I made payment they trust the customer especially seeing your track record and nothing is held back but NOT with PC financial. So I have decided to dump this card and use other cards I have!