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Your information privacy and security is very important to us.
We use the same 256-bit encryption and data security levels as all major banks.
Our practices are monitored and verified by VeriSign and Digicert.
Independent
InsurEye is not owned by any bank, insurance company, insurance brokerage
or any other financial services institution. We collect, validate, and analyze insurance
experiences of real consumers.
Insightful
We aspire to equip you with insights, data and knowledge to help in making
informed decisions around personal finance, insurance quotes, and other important matters.
We are always open for your comments.
Wait times are exceedingly long (1.5+ hours, this is after I was contacted by PC Mastercard and given a direct number to call them). After calling the direct line, they said "oh you need to be transferred to a different Department" (this is after waiting for 1 hour and 15 min). Why is there no callback option like many other service providers?
Another issue was when I had to file a chargeback against a vendor - PC Mastercard provided no guidance, instructions or support and did not support me as the end user; they just played an intermediate party that sent emails between the vendor and myself (I could have easily contacted the vendor directly instead of enlisting PC Mastercard 'help'). The chargeback took 8 months, and it was only when I filled a public complaint on BBB did PC Mastercard give my file any attention.
Compared to the other big banks/credit cards - PC Mastercard is significantly sub-par!