Walmart Rewards Mastercard Credit Card Reviews

A stranger ( an anonymous person) had made 3 purchases of $267 overnight on my Walmart Credit card. These transactions were charged on my PayPal account that’s linked to the Walmart master card. Next morning as soon as I noticed the charges, immediately called both PayPal and Walmart, and reported the fraud to them. I was told to give them a few days to investigate the fraud. Long story short they both approved that this was a fraud case. So, The PayPal ( merchant) paid Walmart the amount that was stolen from me, however, the Walmart still keeps billing me the amounts of $801 on my statements. Every time I called the Walmart’s master card customer service, the call gets transferred to a foreign country ( mostly Philippines), they take all my information to verify my call then they say I must be transferred to their security department, and after a long wait it rings a couple of times and my call gets disconnected. I kept trying many times and finally were able to talk to their security department they made an excuse that the amount was double credited ( which Walmart fails to provide me a proof if they deposited the amount on the card). As soon as I request them to send me the proof for their claim my call gets immediately disconnected. Walmart is supposed to send me a bill with a zero balance since they received the stolen money paid them by PayPal, but still wants to charge me for that. This is absolutely unfair. I am just sharing my story with public then people will give it a second thought before signing up for the Walmart master card. They have zero customer protection. Do not fall in the trap.

I called Walmart Master Card customer service about two frauds on my Mastercard. I spoke to an employee who spoke English with a very heavy Indian accent. I couldn't understand what he was saying, and I tried to explain to him what I meant and what my problem was. Unfortunately, I couldn't explain it to him. They have very bad customer service; they hire people who don't know English well.

I don't use Uber Eats and somehow someone in a different city used it three times. Thank god I check my card often and caught it the next day. I called the fraud department. They took two charges off and deemed the third one legitimate. Do not get this card! They are probably running a scam with Uber Eats. Not sure how they can get the money back from them.

I am giving this card no stars for it is the worst automated service and also customer service.
When I received my bill I saw 2 charges on my bill from the states. It was regarding free samples I ordered from a site They charged Walmart Mastercard 2 charges over $100.00 within 2 weeks apart. I phoned Mastercard the automated service would not let me in because I changed my phone number. after phoning frequently I finally got customer service. I referred to the Dispute department. The agent said she would have to check my records and would call me back. I waited 2 days no callback. I phoned again the agent said again they would give me a callback. No callback... I phoned again this time they did not get my pin and was referred to the automated service. What did I get the survey at the end of the phone call. I phone again. I finally get the Dispute department. The girl could not speak English all she could say is Dispute, Dispute. I told her to give me a new card with only five hundred limits. She said something I did not understand. I waited for my new card. No new card just a bill with 2 new charges and the kick-off she upped my credit limit. So I phoned again no pin was transferred to the automated service again. Got the survey again, and phoned again by this time I was furious so I told them that they caused the charges and would not pay the bills.

When you're behind on your bills they call up to 8 times a day. When you pick up no one is ever there... If you let it go, they leave blank messages in your voicemail. So how the hell are you supposed to talk to someone for support? It's horrible.

Access to your account is nonexistent as they have no app support to view anything. Everything must be done through a web browser. It's nearly 2023. Why is there no app support?!

Payment to the card is terrible compared to other cards. Need to go to the store, e-pay or e-transfer.

I have had my Mastercard for 4 whole days and already have a hold on it. When I called, the agent said they couldn’t help me as it was too close to closing time and they would call me tomorrow. My card has been shredded and sent back to them.
I will never deal with Mastercard again. Thank god for Visa.

To all the customers, who are reading this review right now, please don’t purchase this Walmart Rewards Mastercard. This is a total waste of time. The cashier in the STC somehow convinced me to get this card. Didn’t even explain clearly. She was just saying I just need your ID and you can get this much discount. She did not even say about this card. Later on, when I came to know about this card, it was too late. After 11 days, I got my card. I called customer service to activate it. But when I tried to register on the site. I was not able to do this. Even after so many tries. I called 3-4 times to customer service again to know the reason but every single time they told me to try again 15-20 minutes later. I tried for 5-6 hours. Still not able to register so that I can pay for the bill online. What nonsense! I will cancel this card soon. One of the biggest mistakes!

I had a Walmart Rewards MC it was fine until they upgraded to the World Mastercard. Then two fraud attempts. At the latest, I’ve been overcharged for a cheque in the USA for $5988.00 and I’ve never been to the USA and don’t have a passport to go there. The Walmart fraud department has been useless telling me they will cancel the amount on my statements but then it still shows up when I call for my balance. I phoned this morning and explained to three people my situation and the last told me she will call me tomorrow after she investigates again. No sense talking to Walmart Financial customer service. Stay away from these crooks, they lure you in with rewards points and then rake you over.

I can't get open my account. I have to call all the time and tried all the apps but no good!

I phoned their customer service because the tap feature stop working (the Representative didn't speak clearly). I ask for a replacement card but the representative wants me to wait until I get my renewal card 6 months from now 🙄. I insisted to get a new one send to me. Then the next day my current card was deactivated without notice. Poor system and phone sound quality are very poor.