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I am giving this card no stars for it is the worst automated service and also customer service.
When I received my bill I saw 2 charges on my bill from the states. It was regarding free samples I ordered from a site They charged Walmart Mastercard 2 charges over $100.00 within 2 weeks apart. I phoned Mastercard the automated service would not let me in because I changed my phone number. after phoning frequently I finally got customer service. I referred to the Dispute department. The agent said she would have to check my records and would call me back. I waited 2 days no callback. I phoned again the agent said again they would give me a callback. No callback... I phoned again this time they did not get my pin and was referred to the automated service. What did I get the survey at the end of the phone call. I phone again. I finally get the Dispute department. The girl could not speak English all she could say is Dispute, Dispute. I told her to give me a new card with only five hundred limits. She said something I did not understand. I waited for my new card. No new card just a bill with 2 new charges and the kick-off she upped my credit limit. So I phoned again no pin was transferred to the automated service again. Got the survey again, and phoned again by this time I was furious so I told them that they caused the charges and would not pay the bills.