Allianz Global Assistance Travel Insurance Reviews

Bought travel insurance from them for my mother. Right now waiting 4 months for a decision. Customer service is useless - outsourced students from some 3rd world country. Avoid these scammers!

Worst insurance ever in my life. My claim of delayed flight didn’t get reimbursement. Please don’t take policy from this company . Thanks

We made a cancellation which was handled by Allianz Global Assistance, to recover our flight costs after my wife had an operation and treatment for cancer. All this happened months after we booked the flight but during the 10 months, it took Allianz to process our claim they reviewed her family doctor records and discovered that she'd contacted him for a stomach ache prior to booking our flight. They denied our claim basically saying that we should have known from the stomach ache that she had cancer and not proceeded with the booking. They also claimed that one of the surgeons told us not to go on our holiday. This is true, but it happened after her surgery, two months after we'd booked the flight. So they used information out of context to justify their denial. If the travel insurance benefit of this card is important to you, maybe consider a different card.