Allianz Global Assistance Travel Insurance Reviews

Repeatedly hung up on, told wrong information, would not give confirmation of coverage for rbc credit card insurance, 2 days trying only to get a return call in the middle of the night with no name left or extension. Operators/agents have Very poor english and cannot communicate. Been an RBC avion cardholder for 15 years, never had problems until they switched to Allianz. Absolute scam insurance!

Review topics

Agent/rep attitude Agent/rep availability Agent/rep callbacks Agent/rep knowledge Agent/rep language skills

Never again

by Kosta on May 18, 2022

1 out of 5 stars

Bought travel insurance from them for my mother. Right now waiting 4 months for a decision. Customer service is useless - outsourced students from some 3rd world country. Avoid these scammers!

Review topics

Agent/rep language skills Claim processing time

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