Blue Cross Travel Insurance Reviews

These guys ripped me off! Long story short is by the Canadian laws, if you had travel insurance then you've got provincial insurance covering you, these insurance companies must refund you the rest of the time you have bought from them! I was literally broken then, and finally had our OHIP but these guys refused to refund us even though I extended our insurance with them 1 or 2 weeks before that! Their claim for not refunding us was that we made a claim one time for my daughter when she got sick and took her to the emergency! However, that was in the old contract, not the new one! So when I spoke to a manager on the phone and explained to her that I just extended my insurance to technically it's a new one, she replied that 'you're right, but this is a trick in our policy and I can't help you!' Well, the amount that they were supposed to refund me was about $300. It's not much! But back then, I was literally broken! I used to work 14 hours a day at two jobs to feed my daughter and wife and that $300 made lots of difference to me! Anyway, I'm happy to say that I know more than 25 people from family and friends who came to Canada for long and short visits and the first thing I'd advise them not to do is getting their insurance from the Blue Cross! It'll always be one of the first things I'd tell anyone coming to Canada not to get their insurance from this company!

I purchased full coverage health insurance in...2012. And off to Phoenix for the winter we went... I ended up in Casa Grande Hospital with a heart attack. Blue Cross took 1.5 days to ok surgery. They even asked the cardiologist to release me to fly back to Saskatchewan, the doctor would not do it. I kept getting bills for many thousands for months afterwards, I was calling Blue Cross all the time about these bills, finally 8 months later, Blue Cross informed me there won't be any more bills coming to me because they paid for it all. Except the after checkups at the doctors in Arizona. I paid for that. Now, YEARS LATER, this morning March 28th, 2018, I received a phone call from a collection agency wanting the ambulance bill amount of 1800US or it was going to be on my credit bureau. I called Saskatchewan Blue Cross about this bill they did not pay ( I paid for the top coverage they had which included an ambulance ) and...I am not getting anywhere with them...I am getting ahold of my MLA about this...DO NOT BUY FROM THIS COMPANY.

Blue cross is the worst customer experience I have ever had because they are a complete money grab. They make you pay for all of your expenses abroad out of your own pocket, and do not clarify what is under insurance and what is not. "Sudden and unexpected medical conditions" seems great because one would assume that most medical conditions are unexpected and sudden, however, Blue Cross means it so steal your money because to them everything is expected and nothing is sudden! I will never let me, my family or my friends do business with them ever again, you are better off just paying out of your own pocket!

I had 2 claims returned for ambulance bill for a reasons not specified in the policy and only to create more inconvenience and headaches. The first claim was returned because the statement from the hospital was not enough and needed a receipt.The second claim was declined because the receipt from the hospital for ambulance service does not specify origin and destination for the trip like i am going on a vacation. This is the very same receipt the hospital issues to all patients and it is a standard Ontario flat fee for ambulance service, regardless of the origin and destination.
The only reason i am with that insurer is because is a group insurance from the employer. Worst ever customer service!