Travel Insurance Reviews
Blue Cross Travel Insurance Reviews
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(33 reviews)
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Agent/rep attitude (6)
Agent/rep availability (5)
Agent/rep callbacks (3)
Agent/rep knowledge (5)
Billing/payments (4)
Cancellation experience (3)
Claim - adjuster (8)
Claim - denial (7)
Claim payout amount (1)
Claim processing time (7)
Complaints/ombudsman (3)
Email/message wait time (1)
Insurance Rates, Prices (1)
Insurance: Flight Delay (1)
Insurance: Travel Medical (7)
Legal actions (2)
Phone wait times (2)
Policy clarity (2)
Policy coverage (7)
Pre-conditions (1)
Review author
I had 2 claims returned for ambulance bill for a reasons not specified in the policy and only to create more inconvenience and headaches. The first claim was returned because the statement from the hospital was not enough and needed a receipt.The second claim was declined because the receipt from the hospital for ambulance service does not specify origin and destination for the trip like i am going on a vacation. This is the very same receipt the hospital issues to all patients and it is a standard Ontario flat fee for ambulance service, regardless of the origin and destination.
The only reason i am with that insurer is because is a group insurance from the employer. Worst ever customer service!