Manulife Travel Insurance Reviews

Not worth even one star.
We travelled and were looking for Covid insurance, got one (at least what we thought). And got Covid on the trip, called assistant asked what do we need to collect that we would be able to claim. Did all that she said. Submitted an after vacation.
Never heard back, called a few times and was told to wait one more month.
After 5 MONTHS finally were able to reach them and were told that actually Covid is not covered!
It was so overpriced to buy but got it thinking that it is a good company and will have no issues if we will get Covid.
Ended up losing so much money and being tricked in!
They like to collect more money from you, but will find ways not to pay back!
I will never use them and will let everyone know how greedy and fear this company is. So disappointed!

I waited an hour and 15 minutes to talk to someone who knew very little about their policies. I was appalled by the lack of knowledge of their employees and by their travel plan options. I had to let an employee know over the phone today that I might not be covered if a travel advisory to "avoid all travel" happened after he told me I would definitely be covered under the all-inclusive plan. AND I only knew this because someone had mentioned it to me last week. The same employee then let me know later that anything related to Covid 19 before I left on my trip would not be covered under any of your policies. 
If I hadn't looked up anything myself beforehand - I would have been buying a policy and paying over $300 for a policy that would do very little for me. They were also rude to me by the end of the recorded phone call. 
Furthermore, it is untenable that if I was buying the pandemic travel plan - that if I tested positive just before my trip - any cancellation of my trip would not be covered. Online according to their multi-trip all-inclusive policy legally it would be up in the air whether or not a change of travel advisory status is foreseen. Especially when all the countries I'm planning to travel to are currently under "exercise normal precautions".  BUT they have said they will not cover anything Covid related before departure, including if you tested positive before your flight at a random check. I just think that if they are offering a Covid 19 Pandemic-specific policy without offering cancellation if you happen to test positive just before you leave for a trip that is very misleading.

My daughter purchased travel insurance from Manulife and now because all travel globally has been cancelled, they have denied her claim! 1. Purchased a trip south early this year prior to any knowledge of Covid-19 was in the media. Was pushed to purchase the "Premium" Travel insurance by the tour operator... more expensive. 2. COVID-19 hit and Canada along with every other country globally shut down borders. 3. Her airline along with every other airline cancelled all flights. 4. Submitted a claim to Manulife and waited months without any feedback. Months later go a basic email say claim denied! 5. She took it up with the dispute and they said she didn't submit all the data needed for the claim. She submitted EXACTLY everything they asked for. Then they told her she needs a trip cancellation invoice from the tour operator (that was not asked for prior). 6. Submitted again and still waiting a month later. So the end result, don't get any travel insurance through Manulife!!!

Don't see any reason to take Manulife travel insurance because do not cover almost any staff. Unaccompanied baggage; unattended personal property; any personal property left in an unattended vehicle or unlocked trunk; any jewellery or camera placed in the custody of a common carrier; any personal electronic device such as a mobile phone, laptop, tablet or iPod.