Manulife Travel Insurance Reviews

My daughter purchased travel insurance from Manulife and now because all travel globally has been cancelled, they have denied her claim! 1. Purchased a trip south early this year prior to any knowledge of Covid-19 was in the media. Was pushed to purchase the "Premium" Travel insurance by the tour operator... more expensive. 2. COVID-19 hit and Canada along with every other country globally shut down borders. 3. Her airline along with every other airline cancelled all flights. 4. Submitted a claim to Manulife and waited months without any feedback. Months later go a basic email say claim denied! 5. She took it up with the dispute and they said she didn't submit all the data needed for the claim. She submitted EXACTLY everything they asked for. Then they told her she needs a trip cancellation invoice from the tour operator (that was not asked for prior). 6. Submitted again and still waiting a month later. So the end result, don't get any travel insurance through Manulife!!!

Don't see any reason to take Manulife travel insurance because do not cover almost any staff. Unaccompanied baggage; unattended personal property; any personal property left in an unattended vehicle or unlocked trunk; any jewellery or camera placed in the custody of a common carrier; any personal electronic device such as a mobile phone, laptop, tablet or iPod.

Do not get travel insurance with Manulife! We were going on a trip to Mexico. My father in law died before we left so we cancelled our trip. We had insurance with Manulife and they won't give our money back. My father in law died very quickly. When we paid for the insurance they said that we could cancel anytime and for any reason. What is the point of getting insurance cancellation if you can't use it? They told me that is because my father in law had an existing illness which is stated in their policy brochure, the one you get after you have paid. The brochure that no one reads.

I needed insurance coverage for out of country.
I already called 4 times and asked where is my coverage, I was promised would be send to me by email the day I called, 24 hours passed nothing, 48 hours passed nothing.
I called them today again and was told that a person is working (3 full days) on my out of country coverage and I should get it tomorrow.

I'm thinking how many more excuses, I will hear tomorrow.