RBC Insurance Travel Insurance Reviews

The worst travel insurance ever! RBC are using Allianz and you CANNOT contact them. They state you need to contact them as soon as you need medical assistance abroad. On hold for 2 HOURS while in the emergency department abroad and they NEVER answered. They have never responded to subsequent emails and attempts to make a claim online are so convoluted that you can never complete it. DO NOT recommend!

Review topics

Insurance: Travel Medical Phone wait times

Waste of Money and Time

by RPhilli on Oct 1, 2021

1 out of 5 stars

I have called to file a claim on 4 different occasions and was on hold for 2+ hours each time. The email to file a claim said they're sorry if they can't meet their 15 WEEK promised email response time. Making an account with their online insurance provider doesn't allow you to file a claim even though they say it does and tell you to call (and never get through to a person) if it doesn't. Overall, it seems like they make the process of filing a claim so difficult in the hopes you'll just give up and not do it.

Review topics

Phone wait times

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