Pembridge Insurance Auto Insurance Reviews

They are a complete rip-off - gave me a "good rate" for my first year - then got me to install a tracking device in my jeep for 6 months claiming it would save me SO MUCH $$… I did it - got my renewal & it almost doubled & they said this included my "discounts" - I found other insurance and they charged me $390 for 25 days of insurance... Keep in mind I am 40 years old with NO accidents or TICKETS what so ever... Don't recommend anyone to deal with them ever...

Stay away from this insurer! I'd give them zero stars if that was possible but unfortunately, 1 is the minimum. I can't believe how bad is their customer service after taking literally thousands of dollars of nothing. Been with them for over 2 years, never had a claim. I had to leave Canada and need insurance for 2 more weeks. They charged me for the whole month. And when I asked them for a no claim letter, they replied to me that there's 70$ outstanding premium which didn't inform me about before. After sending them 3 emails and getting the same responses explaining nothing, somebody finally told me that there was a hidden charge. And still, got my no claim letter.

As per the sounds of everyone else, I too was quoted a price that was not matched. The person my broker dealt with was unknowledgeable and assumed without asking for facts of prior insurance. I've been driving 42 years accident-free and they assumed I didn't have insurance while living in BC for 8 years and wanted to charge me the maximum for having the lapse in insurance... It was then proven to them that I did have insurance the whole time, it was just in BC and still, they've charged me more than the original quote.