Terrible
by Nikki on Aug 24, 2020
2 out of 5 stars
Car Insurance Reviews
Sonnet Auto Insurance Reviews
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(154 reviews)
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Agent/rep attitude (2)
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App to track driving (1)
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Cancellation experience (5)
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Claim - not-at-fault (1)
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Policy changes experience (1)
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Review author
I’ve been with them almost 3 years they said they sent a renewal form through email but I can’t find it in there and I haven’t had to do one before with them. I get a letter in the mail saying my policy is cancelled cause I didn’t fill out a form I didn’t know I had in my email...When I called it took 45 min to speak to someone and she basically said too bad nothing she can do go find a new company... That’s how someone who never misses a payment and never had a claim gets treated... Just disgusting!