Car Insurance Reviews
Sonnet Auto Insurance Reviews
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(154 reviews)
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Agent/rep attitude (12)
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I had a policy for one year - no claims - a five-star driving record. Sonnet sends me a notification to indicate I was approved for policy renewal - what they failed to disclose was that my rates were doubling. That’s correct - DOUBLING. A 100% increase. I asked for an explanation and was told that the Alberta government approved a 20% increase... OK, so what about the other 80%? No explanation was available. I asked to speak with a senior person - “sure we can have someone call you...” NO call and a week pass. All this during COVID when many insurance companies are lowering premiums for people. GOODBYE SONNET!
They have no type of assistance due to the COVID-19 only payment deferrals... not impressed... I haven't been driving since being quarantined and the government says your insurance company should assist you...