Car Insurance Reviews
Sonnet Auto Insurance Reviews
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(154 reviews)
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Agent/rep attitude (14)
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Bought a policy.
Picked up a brand-new truck.
A day later, the transmission went out.
Returned to the dealer and ordered a new truck.
Called Sonnet to notify them - they added all kinda fees.
Charged $635 for 3 days...
I have fought with Sonnet for a year over my quote and finally got it sorted. Now I tried to get insurance for my wife and again THEY tried to charge more than double the quote!!! VERY SHADY COMPANY!
Did you know that on average Ontario drivers with good driving records pay $1,805/year in auto insurance? Is your insurance rate higher? Get a free car insurance quote and start saving today.
Do not get Sonnet insurance. They are not there when you need them. They are not cheaper. And if they are cheaper in your case, it's not worth it if anything happens. I will be switching as soon as possible.
Long version:
I have a completely clean driving record and my partner does not and he has cheaper insurance on his car with another insurer than I do with Sonnet.
We were in an accident and the "agent assigned to my claim" was never available, and did not respond to messages. Instead, multiple random individuals (6!) would call out of the blue for information that had already been given to the initial agent. The communication between Economical Insurance and Sonnet is terrible. There is no continuity and they are "not at liberty to discuss the information" the other people have, so basically they can ask you questions but can not answer your questions.
I was very pleased when I switched to Sonnet, they charged me half of what I was paying. And when I cancelled because I had sold my car, there were no cancellation fees. Very happy about that.
I've been with Sonnet for a year and I can't say enough good about the company and ease of having an online active account. Never had any issues and they are easy to deal with. Customer service is spot on and the best I've had. Hats off. Highly recommend. Great rates and hassle-free. Keep up the good work
Bad driving record? Your insurance rates can be double the standard insurance rate. Let us help you get the better auto insurance rate without breaking the bank.
I’ve been with them for a year and a half. They renewed my policy for a few bucks less per month which was nice. Emailed them to change my payment date and they took care of it with no problem. You won’t find cheaper insurance for your car.
I was trying to get a quote for my new car. Sonnet quoted me 450 dollars a month! I am driving neither a Rolls Royce nor a Boeing...
The worst service ever!!! Good luck trying to reach a representative, and when you do they will tell you to do everything yourself online. They are a huge joke and charge more then what I am paying now with another insurance company. Never again... stay far away!
I had both home and auto with sonnet. In 2023 home premiums jumps 35 percent. No claims on my part and no problems. I switched home to other and saved 40%.
In 2024 I traded cars. Sonnet initial quote somehow changed and the premium quoted for the new car changed upwards by 50%. Unable to get a reasonable answer so I cancelled and went with CAA. Same car same drivers but 33% less expensive.
Done with Sonnet