Car Insurance Reviews
Sonnet Auto Insurance Reviews
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(148 reviews)
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Review author
I would never recommend this company. I am owed a refund ($72.53) still not in my PayPal account after 30 days since I cancelled the auto policy (I sold my car). I am getting nothing but smoke and mirrors ("technical issues") and nonsense from them. This is absolutely ridiculous to be at this point when for over 3 years I faithfully paid my premium timely each month. But when it comes to paying their customers back timely, no scruples. They have held my money for a month to earn what? Pennies of interest? How is it a "technical issue" to send a PayPal transaction? It takes seconds to log in and send a payment manually, which their Finance Dept. should have done immediately upon hearing from me via a CSR agent that the payment they took 2 weeks to process never arrived (cancelled the 10th; finally got around to supposedly processing the PayPal refund on the 26th of Dec.---- that is incredible enough, right?). Just told today they are still looking into this... Good grief, who is running this slipshod operation anyway?