Economical Insurance Auto Insurance Reviews

I had an accident where the other driver was at fault and charged. My 90 year old mother was the passenger, she suffered both physical and emotional pain. The car that was cared for many years by my dad was given to me after he retied from driving was written off. Here is both myself and my mother in shock and the car (a 97 olds cutlas that i could have driven for a few more years with because of its care and mint condition low KM was written off and i was offered what they call cash value of $1500. As someone else posted here i could get another appraiser have it go to what they call and umpire ,i declined and they say they closed the file so i have nothing but i now have to come up with funds from my pocket to buy a vehicle and pay for it with what i receive from my pension.

Economical Insurance is a company that should not exist. Over a year ago I was in a car accident and I am still dealing the aftermath with my Insurance. I have made only one claim with them because of my accident. Just recently they send me a letter in the mail stating that I have exceeded the "allowable risk factors" and I can no longer be insured with them. Note that I only ever made one claim. Customer service is dreadful as they do not explain their policy's right and the only way to find clear answers is to speak with management.

Ever since I have been insured with this company I always felt like I was being robbed. Before the accident I was paying around $250 a month to insure my vehicle which was a 1999 Chevy. After the accident I had to purchase another vehicle. It took a lot of hassle just to get the company to give me money for my old car which was a total loss. After my new car was purchased ( a 2013 Chrysler) my insurance went through the roof. My premium changed drastically. They adjusted it to be almost $700 a month!!!! What was really bizarre is this was adjusted because of the change of vehicle. The accident wasn't even accounted for yet until the next renewal period. I called to complain about this, and it was actually their fault because of false information in their file.

Any adjustment were sent to me in a very untimely manner. I would receive adjustments to my policy in the mail toward the end of the month when my monthly payment was due. It was ridiculous.

Overall the experience I had with Economical's auto insurance is so below standards that I wish it didn't exist. I actually had more stress dealing with these people than dealing with my well-being after my accident. It was a nightmare. I suggest anyone to stay away from this un-economical and unsatisfying auto insurance company!

Do not insure your car with this evil company!

Yesterday, my fiance was in a collision, thankfully he was not hurt but the car was wrecked. he was not at fault, and it says so in the police report. Since we put in a claim however Economical has given us 24 hours of hell, and I expect many more days of hell to come.

First, they refused to loan us a vehicle until they can get the police report, so they can prove he was not at fault. We gave them the incident number and the contact information of the police officer who responded to the scene. The incident number says my fiance is not at fault, they refuse to believe that, and they refuse to speak with the officer who responded to the crash. The lady who is in charge of the claim spent more time on the phone lecturing my fiance about how he doesn't have their most expensive insurance plan to compensate for this crash than actually helping. She also insisted we contact the police and get the report from them in order to speed up the claim process. Needless to say the insurance is responsible to collect the police report, so the police would not give it to us and were even horrified that the insurance asked us to collect it.

Next they asked my fiance to go to the impound by Friday (the collision happened on Wednesday) to fill out the proper release paperwork that would allow the insurance company to take the car from the impound lot. We get a call from the impound lot an hour later stating that the Economical has informed them that they would be picking up the car the next morning. They impound lot called us because they thought it was strange, because no paperwork had been signed yet to release the car, which had just came into the lot that day. My fiance said he would be there in the morning to sign said paperwork, remove the licence plates, and collect our belongings.

This morning he goes to the impound lot only to find out Economical had sent a tow to collect the car in the morning before he had gotten there. Somehow they had taken the car without the paperwork filled out and took our licence plates and belongs with them! They essentially have stolen the car because we did not have the paperwork filled out that gave them permission to take the vehicle. Now we are fighting them to get our belongs and licence plates back! The people we have spoken to on the phone have been nothing but rude and awful to us, essentially saying it's our fault they took the car without our consent.

On top of that the lady in charge of the claim won't answer our phone calls. I am outraged! Do not get insurance with this company and save yourself the stress and horror we are going through now.

They caused me more stress than the car accident I was in, and someone died in it. I was 100% not at fault, and yet Economical made me feel guilty about it. My girlfriend and I are college students, just trying to get by.

Their communication was terrible. We phoned on a Saturday and their weekend rep said she could get us a rental for five days. Three days after we get the rental we get a phone call saying we were only supposed to get it for three days and it had to be returned or else it was at my own expense. They also weren't giving us any concrete information on the claim and when we tried calling back for an inquiry, the lady we were dealing with started dodging our calls. So we pressed 0 to ask someone else, and that person was more helpful, but then as I was sitting in my doctors office waiting to get checked for injuries the insurance lady phoned back and told me off, as if I was some kind of jerk who had to be put in his place. She then asked me to stop calling them until they had more info.y broker got through to her and got her to extend the rental period but what a crappy experience.

And then the settlement offer came. 2/3rds the price of what I paid for the vehicle. I tried telling them that I only had it for less than 6 months and that it had some new parts, and she didn't care. I told her that I went to the Canadian black book site and found the same model/year for six different ads and she didn't care. I'm SOL and can barely make rent--not a fun way to start off the school year.

These people would make so much more money if they didn't treat their clients like enemies. Because now I'm taking my business else-where, and they could have hade for years if they were even willing to just give me a fair price

I was insured by Economical on both home and auto. After accepting them as my insurer they made some adjustments which was noticeably more than the quote. I made some changes and received a torn statement with a boot mark on it! The following year my premiums were increased substantially. I gave up on them and went to Meloche Monnex who was much lower. Never made a claim with them.