Economical Insurance Auto Insurance Reviews

Had an accident. Had some injuries and they offered me physio and massage, but never followed through, and never sent me the forms. On the vehicle side of things they were of no help, wouldn't call the body shop back or the tow truck company or me. I have been with this company for almost 20 years and my family has been with them for over 40. They used to be ok, but now the company runs things more like scam artists.

Economical - sure they're cheap - but believe me when I say, when you need them the most, they'll simply leave you hanging.

Only when you are faced-off against the insurance company, will you realize how powerless we as consumers actually are - laws written by the insurance industry ... for the insurance industry!

Of all the complaints of home and auto claims, from people I know, about 20 in total, all but one was with Economical.

For one case, a near fatal car crash by an impaired driver.

It took 5 yrs to settle - fighting with their own insurance provider - Economical!

Economical will try to hold out to force the insured into taking a far lesser settlement. Economic duress is just one of the tools they employ - all very legal - naturally! All very sneaky - all very calculated and deliberate!

Horrible experience - they try every angle to wiggle out of liability.
I imagine most of the insurance industry is similar - but the vast majority of complaints I am aware of was with Economical - including family members.

If you have an older vehicle, say more than 5 years - and happen to be in an accident, no fault of your own, Economic provides little regard to anything other than the blue-book price - no matter how good a condition the car was prior. The same vehicle that you could have driven for years to come, with only maintenance costs, will see you forced you into a new/used car payment - in the end be prepared to loss money - again no fault of your own.

The province sold the farm when no-fault laws were passed ... by the insurance industry, for the insurance industry ... on our kind behalf!

Know the fine print and be sure to reference feedback by other consumers. Full credit to this website serving as a consumer forum.

Experiences, comments, and opinions of the author.

Be forewarned - cheap isn't cheap - when it comes to insurance!

I had the misfortune of a claim being put through that I did not agree to. I wanted to settle it privately but it was pushed through without my consent. When I left voicemails they were not returned . Awful customer service .

Total loss on my car, not my fault. They wouldn't cover for my storage at the body shop it was at, wouldn't pay for my repairs that was done on my vehicle (e.g. new engine & transmission).Wouldn’t pay for my child seats that was in the car. They didn't care about my injuries that I sustained in my accident and was only concerned about cutting costs on their end which ever way they can. Adjusters Ricardo and Shalini (extremely rude) and the whole company was just trying to take advantage of me on my first accident example by asking me "if I'm injured why do I have a rental? "You should return it if you not going to use it. Why does it matter if I have a rental I'm entitled to it under my policy and I can have it parked the whole time at my House or drive all over with it. It’s up to me on what I want to do with it.

I had an accident on the road in the snowy month last month. I stepped on the brake when I saw my car stop at the red signal, but my car stopped with a very slight sideways slip. Then the rear car collided with my car. And the Economical insurer concluded that 100% was my fault. Does this make sense? I am preparing legal action now. Do not ever join Economical insurance company.

No good, rip off people, stay away!! If you have a claim, get a lawyer to deal with them or they will just beat around the bush 'till you do.

Just started a claims experience with EC....there customer service people are fine unfortunately I am at Day 7 and there hasn't been an appraiser to see my car yet, probably because I don't have Loss of use coverage so they aren't wasting Their money on a rental

This is hands down the worst experience I've ever had with any type of company. The people who work here are rude. I was told to get a rental then later told they are not going to cover the rental so now I'm down 4500.00 for a rental. I have been waiting 3 months now for my claim or to even find out what is going on with my claim but am told every single time that its under investigation. These people are very I'm going to say special because i cant swear. I do not recommend this insurance company to anyone. Please save yourself the headaches and go somewhere else - these people are not competent.

I had a car accident, I was not at fault. A SUV hit the back of my car. I put in a claim. I went to my body shop I do business with and they said it a write off. So I said to the insurance company and they said to take it to their body shop, so I did. One week later the claim department phoned me back and said the car not a write off. I explained about the car is going sideways down the road and the frame broken and they said give 700$ if I do want to repair the car. I said I cant get a another car for 700$. The car is a 05 Chev Malibu worth 2500$. So I said to claim department, I have to drive my family in a unfit car.

both times I was not at fault and they tried to charge me. second time my car was written off and they gave me two weeks to have a new one or they would cancel my policy and my rates would double. very rude would not listen to me hung up on me multiple times and would not call back. I know all insurance companies are bad but they really have made my life hell. my suggestion is to avoid cowan insurance brokers and economical as a company