Economical Insurance Auto Insurance Reviews

They caused me more stress than the car accident I was in, and someone died in it. I was 100% not at fault, and yet Economical made me feel guilty about it. My girlfriend and I are college students, just trying to get by.

Their communication was terrible. We phoned on a Saturday and their weekend rep said she could get us a rental for five days. Three days after we get the rental we get a phone call saying we were only supposed to get it for three days and it had to be returned or else it was at my own expense. They also weren't giving us any concrete information on the claim and when we tried calling back for an inquiry, the lady we were dealing with started dodging our calls. So we pressed 0 to ask someone else, and that person was more helpful, but then as I was sitting in my doctors office waiting to get checked for injuries the insurance lady phoned back and told me off, as if I was some kind of jerk who had to be put in his place. She then asked me to stop calling them until they had more info.y broker got through to her and got her to extend the rental period but what a crappy experience.

And then the settlement offer came. 2/3rds the price of what I paid for the vehicle. I tried telling them that I only had it for less than 6 months and that it had some new parts, and she didn't care. I told her that I went to the Canadian black book site and found the same model/year for six different ads and she didn't care. I'm SOL and can barely make rent--not a fun way to start off the school year.

These people would make so much more money if they didn't treat their clients like enemies. Because now I'm taking my business else-where, and they could have hade for years if they were even willing to just give me a fair price

I was insured by Economical on both home and auto. After accepting them as my insurer they made some adjustments which was noticeably more than the quote. I made some changes and received a torn statement with a boot mark on it! The following year my premiums were increased substantially. I gave up on them and went to Meloche Monnex who was much lower. Never made a claim with them.

I was rear-ended by one of their policyholders from Canada while they were visiting the US. Ever since then every day has been an absolute nightmare. This insurance group is awful. 72 hours over the phone in a week mostly on hold or in transferred calls and I still have no more information or assistance than I did the day of the accident. They haven't even sent anyone out to look at the car. They refused to offer rental assistance and could care any less about the loss of use or injuries.

Claim #1193XXX

I got in a no fault accident on my side. The car was brand new - I literally bought it 27 days before the accident. I paid $23,500 for the car.
The car was totalled - air bags went off etc. I asked for a cash out so I can buy a new car. Yet I was refused.

Instead of getting a cash out for 23,500 plus tax ( about 26,000). The insurance company repaired the car for about $23,000 plus paid $3000-4000 of rentals etc. Which totalled more than what the car was worth.

Well we purchased a car August 25th my daughter was in an accident October 7 we paid 12500 for the car economical offered 8911 minus the deductible. I have gone online found cars more than the ones they used for comparison and all I get is well you need to hire an adjuster yourself. They look out for the company and not there customers. When this policy is up I am done with economical insurance. I would not recommend thi company to anyone.

If it had less than one star, I would have picked it up!!!
Economical Insurance claim is horrible!!
They pay you out for a total loss at least 30% lower than a market, claim team reply your emails every other 3 days for an urgent situation!! They don’t accept any of your expenses on your car claim whereas they have the same items in their acceptable expenses template!!! No phone call will be answered!!
No message calls will be returned!!!
They just want you to pay you at all!
If you have an auto claim with Economical Insurance, then good luck!

Long story short, they told body shop to start the work and then halfway through, they denied the claim. Now I'm stuck with a 20K bill which I can't afford. I have no choice but to have my car taken away by the sheriff and lose it. Now my credit with BMW is destroyed and my credit score will be tanking. I never missed a payment, any claims, an excellent driver. When I told friends about my experience, they also mentioned that they've been played around by Economical as well for 100% at fault no accident. This insurance company is a huge crook. I had another friend who told me she was under investigation. They came to her house for her to prove she lived there. Inspected her belongings and clothing etc. This company literally has to sniff through your underwear to insure you are not committing any insurance fraud and you are living where you say you are. I thought this was a joke but a disgusting and true story. Insurance companies need to be investigated!

Had a single-car accident in a different city, two days after the accident Economical took out payment. Three days later pulled my rental. Then questioned my address showed much proof one week later no car rental, no decision. I had to take a bus to the home city. Economical wanted receipt for a bus not to reimburse but to prove I went to home city. Still no help.

My daughter recently got into an accident that was 100% not her fault. The problem started when the car was written off, and they lowballed me on the offer. I did some research online using the Canadian Black Book and found out they were offering less than half the value. When I pointed this out to them, I was told that they were sticking with their process (I think they find the 10 cheapest comparable cars and give you the average price) and that they would send me forms to submit a dispute. I had receipts showing that I had spent more on repairs in the last 18 months than what they were offering me. Didn't matter. No discussing it with them. With previous insurance companies, there was always some back and forth discussion, and some compromise. Not here, just a take it or leave it attitude. The worst insurance company I have ever dealt with. Since the payout is so low, my daughter cannot even get another comparable car.