ICBC Auto Insurance Reviews

Whoever thought it was a good idea to charge "high-risk drivers" more was an idiot. Now 17-year-olds who just got their N have to pay around $350 per month. While going to school. I'm about to enter the second year of insurance and it's over $1000 more than it was last year and just another thing to worry about as I'm now in post-secondary. What a joke of a company. They just want more money in their pockets.

It’s a very defeating feeling when you realize that the government has TOTAL control over our vehicles that we own and bought with our hard-earned money. I just had to hand over $950 for only... get this. Three months of coverage!!! If I were to pay off the full year it would have cost me $3800!!! My deductibles are maxed to $1000, my coverage is lacklustre and knocked down to very basic coverage. Never been in a collision, never had any serious driving offences, drive a newer vehicle, yet I still can barely afford to be able to use my vehicle to you know... get to work, buy groceries, live my usual life?! I own my car, the government had NOTHING to do with the purchase of my vehicle. I should get to choose who I insure my possessions with. Shouldn’t be forced to use some company that only ever has their own best interests in mind. Hope you sleep well at night making your 6 figure salaries from this disgusting capitalistic monopolized industry you guys call “insurance”.

I've had 0 accidents, but 2 speeding tickets in over 10+ years of driving. My husband, who has flipped and totalled his car, plus 3 years ago had to have the breathalyzer for a year, etc. Apparently has cheaper insurance than me. How? Such a RIP-off!!! But I have to drive so I have to gork over the money. ICBC should be trashed and bring on companies we could choose cheaper rates from so they compete. I am so livid! May as well go get into an accident or drink and drive apparently, maybe then I'll have cheaper insurance!

ICBC is complete garbage, as I just renewed my car insurance I have been majorly affected by there new rates. My car insurance went up by almost 50% a month. I’m in actual shock as a “young” driver they wiped my 3 years of safe driving experience from my learners and now to them I only have 1 year! (I have never had a car accident in this time) This is garbage I have been a customer for 4 almost 5 years and they took all my discounts away. Sounds great ICBC let’s make the people younger group of people who already have a harder time pay more.

I've been with ICBC since last year only when I moved here in BC. The first couple of calls I kept quiet until now. I've never experienced good at least a good conversation with CSRs. Most of them are rude and easily get pissed if you asked a lot of question and not very much accommodating and helpful. Aside from a very expensive and monopolized insurance here in BC talking to a friendly and helpful voice would make a difference somehow.

Most incompetent people work here. Never helpful. My insurance went up by 25% with 40 years of safe driving. Robbing public.

The prices for automobile and motorcycle insurance in BC are at LEAST double Alberta (which has private auto insurance). An example is a Kawasaki motorcycle that cost $8000 (very fuel-efficient) costs $294 for 3 months for the most basic insurance you can purchase from ICBC. In Alberta, it would cost $120. It takes about 1 hour to renew a license at ICBC and at least 35 minutes to renew an insurance policy. Their computer system is redundant and not user-friendly so the amazing ICBC representatives are doing so much work for nothing but angry clients who have no say.

One year my insurance is 251$ a month then it’s 785$ a month for one minor at-fault claim that there was no physical damage to either car, minor as they get. No one asked for photos of my car or anything. I’ve talked to at least 4 different brokers now and no one knows what is going on. ICBC are thieves and will do anything to screw you over. They are making it impossible for people to afford insurance in BC!

ICBC is the worst company ever I’ve seen. Poor customer service, no accurate procedure to identify fraud claims, and very expensive. Why we should have the ICBC monopoly in BC and no other insurance company is allowed to compete with them? That’s why they charge people whatever they want! They don’t have any competitor!

Every time I receive ICBC renewal notice I am reminded that this is one big monopolized scam in BC. The rates are so damn high and there are absolutely no options to go anywhere else.