Car Insurance Reviews

ICBC Auto Insurance Reviews

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(210 reviews)
ICBC
1.8 out of 5 stars:
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Don't believe the propaganda

by EEnfidel on Oct 7, 2019
1 out of 5 stars

With these new ICBC rates, and their constant ads on every radio station (wonder what that costs) I felt I should relate the truth about private insurance. I moved over to Alberta for 5 years and came back, I was a roadstar in BC, Alberta didn't recognize that, put me mid-scale. Upon moving back to BC, after the circus of going thru out of province, my rates were 10$ more a month at a max discount then mid-scale in Alberta. To do the out of province they didn't even have a proper form, I had to fill out a transfer paper from myself to myself. They also had no way to contact or get any info from the insurers in Alberta to make sure I didn't have an accident, they made me go back and contact them.

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Total scam.

by camloz on Sep 27, 2019
1.5 out of 5 stars

Whoever thought it was a good idea to charge "high-risk drivers" more was an idiot. Now 17-year-olds who just got their N have to pay around $350 per month. While going to school. I'm about to enter the second year of insurance and it's over $1000 more than it was last year and just another thing to worry about as I'm now in post-secondary. What a joke of a company. They just want more money in their pockets.

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Absolute joke of a system.

by get out of ICBC jail, free card. on Sep 18, 2019
1 out of 5 stars

It’s a very defeating feeling when you realize that the government has TOTAL control over our vehicles that we own and bought with our hard-earned money. I just had to hand over $950 for only... get this. Three months of coverage!!! If I were to pay off the full year it would have cost me $3800!!! My deductibles are maxed to $1000, my coverage is lacklustre and knocked down to very basic coverage. Never been in a collision, never had any serious driving offences, drive a newer vehicle, yet I still can barely afford to be able to use my vehicle to you know... get to work, buy groceries, live my usual life?! I own my car, the government had NOTHING to do with the purchase of my vehicle. I should get to choose who I insure my possessions with. Shouldn’t be forced to use some company that only ever has their own best interests in mind. Hope you sleep well at night making your 6 figure salaries from this disgusting capitalistic monopolized industry you guys call “insurance”.

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Seriously pissed off

by Tdot on Sep 18, 2019
1 out of 5 stars

I've had 0 accidents, but 2 speeding tickets in over 10+ years of driving. My husband, who has flipped and totalled his car, plus 3 years ago had to have the breathalyzer for a year, etc. Apparently has cheaper insurance than me. How? Such a RIP-off!!! But I have to drive so I have to gork over the money. ICBC should be trashed and bring on companies we could choose cheaper rates from so they compete. I am so livid! May as well go get into an accident or drink and drive apparently, maybe then I'll have cheaper insurance!

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ICBC

by Leah A on Sep 17, 2019
1 out of 5 stars

ICBC is complete garbage, as I just renewed my car insurance I have been majorly affected by there new rates. My car insurance went up by almost 50% a month. I’m in actual shock as a “young” driver they wiped my 3 years of safe driving experience from my learners and now to them I only have 1 year! (I have never had a car accident in this time) This is garbage I have been a customer for 4 almost 5 years and they took all my discounts away. Sounds great ICBC let’s make the people younger group of people who already have a harder time pay more.

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poor customer service

by kriel25 on Sep 7, 2019
1 out of 5 stars

I've been with ICBC since last year only when I moved here in BC. The first couple of calls I kept quiet until now. I've never experienced good at least a good conversation with CSRs. Most of them are rude and easily get pissed if you asked a lot of question and not very much accommodating and helpful. Aside from a very expensive and monopolized insurance here in BC talking to a friendly and helpful voice would make a difference somehow.

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Bad driving record? Your insurance rates can be double the standard insurance rate. Let us help you get the better auto insurance rate without breaking the bank.

Zeros work here

by Yudhvir Prihar on Aug 24, 2019
1 out of 5 stars

Most incompetent people work here. Never helpful. My insurance went up by 25% with 40 years of safe driving. Robbing public.

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by Anonymous on Apr 11, 2012
3.5 out of 5 stars

customer service was mostly good with a few glitches a few times.Once I was most dismayed to only receive a few dollars for a ten day old car. that experience has left me feeling ripped off! the rates are mostly O.K. I can understand the rate of accidents here in B.C.

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by Anonymous on Apr 11, 2012
3.5 out of 5 stars

Too expensive, glad I am out of the region that has to use this insurer.

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by Anonymous on Apr 11, 2012
3 out of 5 stars

ICBC seems pretty expensive. Not sure how they measure up with other provinces. I don't believe we have any other options for car insurance in BC.

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