ICBC Auto Insurance Reviews

As a new driver, I haven’t even been driving for a year. I'm a teenager with a minimum wage job, working part-time during high school. I have had 4 cars this year, which I have paid for all my self. I have saved up for a couple of years to be able to afford a nice car. Unfortunately, 2 of the vehicles I owned this year got written off while they were parked. I was obviously not at fault. Of course, ICBC gets to decide the value of my car and the estimator was a total prick. They compared my car to a completely different model which drove the price down like crazy and when I asked them to redo it they got my estimated value off of a car with 250,000km. They ended up paying me out 4 THOUSAND less than I paid. Not only that, my quote for insurance on an Audi was $5500 for the year. (The car was $12,000). It’s ridiculous that I should get completely screwed over by others actions and have to suffer high insurance because others don’t know how to drive. ICBC is seriously the worst service I’ve ever experienced. I hope the next accident takes me out with it because it would be less painful than going through another ICBC insurance claim. ICBC is the worst company to ever exist.

A deer hit our car on August 6th, ICBC deemed it repairable, but the cost was almost as much as my car is worth, so I asked for a write-off. It is now September 26 and still no word. They are incredibly slow. I have no car, and they continue to tell me I'm still in the queue.

I was stopped at a seed light and got rear-ended by a drunk driver. The car that I had recently purchased was totalled by ICBC. It took three weeks for them to let me know that they decided to write it off. The damage was not even that bad in the first place! After another week they came back with an offer way below the market value! The stupid adjuster told me to send her listings of my car proving that it was worth more, and so I did! For nothing!! They just came back with a dumb excuse, I had to accept their stupid offer because I didn’t want to deal with them anymore. I wish BC would privatize car insurance this is unacceptable! Now they told me I need to return the loaner, and that my check will be mailed in 10 days!!! How am I supposed to go to work, I live 70km from my workplace! I’m just so so disappointed, and my adjuster had no remorse or empathy for anyone. WHAT GOES AROUND COMES AROUND! I hope life teach these ICBC adjusters what it feels like. I wish I could just go to another insurance company, seriously considering moving to another province just so I don’t have to deal with these clowns.