Car Insurance Reviews

ICBC Auto Insurance Reviews

This page has been viewed by: Please wait... consumers
(211 reviews)
ICBC
1.8 out of 5 stars:
Customer service:
Value for Money:
Claim experience:
Share your own experience
Write a review

Utterly useless

by ICBC hater on Aug 31, 2020
1 out of 5 stars

This is the most archaic and frustrating insurance company that I have ever dealt with. They hide behind policy and use that as an excuse for the terrible service that they provide. It took me 2 months to cancel my policy and receive a refund. They are lucky to be the state-run insurer because I can ensure the majority of people would leave them the second they could.

1 of 1 people found this review helpful. Did you?

YesNo

ICBC = criminal enterprise

by AlexA on Apr 3, 2021
1 out of 5 stars

I paid for 12 months of insurance.I only used 7 but was only refunded for 4 instead of 5 months.I was also charged $22 refund license fee and $30 cancellation charge.Are you kidding me?My car died-had to give it to a wrecking yard(on my birthday to boot)and I get punished by ICBC like losing my car wasn't enough punishment.Even with the very best mathematician - it still doesn't add up. 5 months of insurance costs $534. $52 in stolen money for zero reason.I was refunded only $420.They stole over $100 of my money after losing my car.I registered and insured the car I purchased yesterday and still I am being punished. What?Do they seriously expect a person with absolutely zero money to keep and insure and pay to park 2 cars?I am absolutely furious.I received the rudest service EVER from an incompetent agent. I live on a disability pension where I earn a whopping $998 per month.I am $700 in the hole and apparently going to stay there because my money was stolen by this agent.

0 of 0 people found this review helpful. Did you?

YesNo