Car Insurance Reviews

ICBC Auto Insurance Reviews

This page has been viewed by: Please wait... consumers
(211 reviews)
ICBC
1.8 out of 5 stars:
Customer service:
Value for Money:
Claim experience:
Share your own experience
Write a review

ICBC

by Leah A on Sep 17, 2019
1 out of 5 stars

ICBC is complete garbage, as I just renewed my car insurance I have been majorly affected by there new rates. My car insurance went up by almost 50% a month. I’m in actual shock as a “young” driver they wiped my 3 years of safe driving experience from my learners and now to them I only have 1 year! (I have never had a car accident in this time) This is garbage I have been a customer for 4 almost 5 years and they took all my discounts away. Sounds great ICBC let’s make the people younger group of people who already have a harder time pay more.

0 of 0 people found this review helpful. Did you?

YesNo

icbc is a joke

by kamloops on Sep 12, 2019
1 out of 5 stars

Completely disgusted with ICBC… They could care less what the facts are... They make up stories and NEVER even go to the scene of the incident and actually investigate it! Sitting behind a computer and reading some reports to determine who is at fault is DISGUSTING!! Each driver should have to return to the scene with the investigator and walk through what happened! ICBC IS A JOKE!!!

0 of 0 people found this review helpful. Did you?

YesNo

System Failure

by Frustrated and Angry on Sep 8, 2019
1 out of 5 stars

I was looking for a motorcycle quote and can't get one online, so I went to the ICBC broker location who also tried to use the site and was unable to provide me with the quote as well. This system is not user-friendly and this is extremely frustrating. People should be able to receive quotes for different classes of vehicle/motorcycle so that they can prepare the living expense.

0 of 0 people found this review helpful. Did you?

YesNo

Did you know that on average Ontario drivers with good driving records pay $1,805/year in auto insurance? Is your insurance rate higher? Get a free car insurance quote and start saving today.

poor customer service

by kriel25 on Sep 7, 2019
1 out of 5 stars

I've been with ICBC since last year only when I moved here in BC. The first couple of calls I kept quiet until now. I've never experienced good at least a good conversation with CSRs. Most of them are rude and easily get pissed if you asked a lot of question and not very much accommodating and helpful. Aside from a very expensive and monopolized insurance here in BC talking to a friendly and helpful voice would make a difference somehow.

0 of 0 people found this review helpful. Did you?

YesNo
Review topics

Zeros work here

by Yudhvir Prihar on Aug 24, 2019
1 out of 5 stars

Most incompetent people work here. Never helpful. My insurance went up by 25% with 40 years of safe driving. Robbing public.

0 of 0 people found this review helpful. Did you?

YesNo

ICBC rates support budget

by Disgusted in Kelowna on Jul 25, 2019
1.5 out of 5 stars

The prices for automobile and motorcycle insurance in BC are at LEAST double Alberta (which has private auto insurance). An example is a Kawasaki motorcycle that cost $8000 (very fuel-efficient) costs $294 for 3 months for the most basic insurance you can purchase from ICBC. In Alberta, it would cost $120. It takes about 1 hour to renew a license at ICBC and at least 35 minutes to renew an insurance policy. Their computer system is redundant and not user-friendly so the amazing ICBC representatives are doing so much work for nothing but angry clients who have no say.

1 of 1 people found this review helpful. Did you?

YesNo
Review topics
Bad driving record? Your insurance rates can be double the standard insurance rate. Let us help you get the better auto insurance rate without breaking the bank.

Garbage company and bad people

by Mark on Jul 23, 2019
1 out of 5 stars

They act nice talking to you, then when finally get into details they change into a money-hungry monster saying wrong accusations of what had happened even though a video was sent for them to see. Claim adjuster last words to me were talk to my manager because they can't make up enough stuff to say that I was wrong. After defending myself, the claim adjuster doesn't even email me back and just keep me in the cold. Horrible company.

1 of 1 people found this review helpful. Did you?

YesNo

Worst insurance company ever

by Kyliewystrach on Jul 21, 2019
1 out of 5 stars

One year my insurance is 251$ a month then it’s 785$ a month for one minor at-fault claim that there was no physical damage to either car, minor as they get. No one asked for photos of my car or anything. I’ve talked to at least 4 different brokers now and no one knows what is going on. ICBC are thieves and will do anything to screw you over. They are making it impossible for people to afford insurance in BC!

1 of 1 people found this review helpful. Did you?

YesNo

We need competitors

by Icbcsucks on Jul 13, 2019
1 out of 5 stars

Inefficient, ineffective, arrogant, rude, and that's just the employees. Don't get me started on the company. They want your thousands every year but treat you like a criminal when you make a claim even when it's not even your fault! Why don't we have more competitors?

1 of 1 people found this review helpful. Did you?

YesNo
Not happy with car insurance reviews for your insurance company? Get a quote across up to 20 Canadian car insurers and make sure that you do not pay too much.

low ball offer

by Karrma on Jul 11, 2019
1 out of 5 stars

It has been 2 weeks since my dad is without a vehicle and the estimator for ICBC came with a below-average (very low ball offer). After emailing him yesterday about what I am expecting for the vehicle, he still didn't respond.

1 of 1 people found this review helpful. Did you?

YesNo