ICBC Auto Insurance Reviews

Whoever thought it was a good idea to charge "high-risk drivers" more was an idiot. Now 17-year-olds who just got their N have to pay around $350 per month. While going to school. I'm about to enter the second year of insurance and it's over $1000 more than it was last year and just another thing to worry about as I'm now in post-secondary. What a joke of a company. They just want more money in their pockets.

It’s a very defeating feeling when you realize that the government has TOTAL control over our vehicles that we own and bought with our hard-earned money. I just had to hand over $950 for only... get this. Three months of coverage!!! If I were to pay off the full year it would have cost me $3800!!! My deductibles are maxed to $1000, my coverage is lacklustre and knocked down to very basic coverage. Never been in a collision, never had any serious driving offences, drive a newer vehicle, yet I still can barely afford to be able to use my vehicle to you know... get to work, buy groceries, live my usual life?! I own my car, the government had NOTHING to do with the purchase of my vehicle. I should get to choose who I insure my possessions with. Shouldn’t be forced to use some company that only ever has their own best interests in mind. Hope you sleep well at night making your 6 figure salaries from this disgusting capitalistic monopolized industry you guys call “insurance”.

I've had 0 accidents, but 2 speeding tickets in over 10+ years of driving. My husband, who has flipped and totalled his car, plus 3 years ago had to have the breathalyzer for a year, etc. Apparently has cheaper insurance than me. How? Such a RIP-off!!! But I have to drive so I have to gork over the money. ICBC should be trashed and bring on companies we could choose cheaper rates from so they compete. I am so livid! May as well go get into an accident or drink and drive apparently, maybe then I'll have cheaper insurance!

ICBC is complete garbage, as I just renewed my car insurance I have been majorly affected by there new rates. My car insurance went up by almost 50% a month. I’m in actual shock as a “young” driver they wiped my 3 years of safe driving experience from my learners and now to them I only have 1 year! (I have never had a car accident in this time) This is garbage I have been a customer for 4 almost 5 years and they took all my discounts away. Sounds great ICBC let’s make the people younger group of people who already have a harder time pay more.

Completely disgusted with ICBC… They could care less what the facts are... They make up stories and NEVER even go to the scene of the incident and actually investigate it! Sitting behind a computer and reading some reports to determine who is at fault is DISGUSTING!! Each driver should have to return to the scene with the investigator and walk through what happened! ICBC IS A JOKE!!!

I was looking for a motorcycle quote and can't get one online, so I went to the ICBC broker location who also tried to use the site and was unable to provide me with the quote as well. This system is not user-friendly and this is extremely frustrating. People should be able to receive quotes for different classes of vehicle/motorcycle so that they can prepare the living expense.

I've been with ICBC since last year only when I moved here in BC. The first couple of calls I kept quiet until now. I've never experienced good at least a good conversation with CSRs. Most of them are rude and easily get pissed if you asked a lot of question and not very much accommodating and helpful. Aside from a very expensive and monopolized insurance here in BC talking to a friendly and helpful voice would make a difference somehow.

Most incompetent people work here. Never helpful. My insurance went up by 25% with 40 years of safe driving. Robbing public.

The prices for automobile and motorcycle insurance in BC are at LEAST double Alberta (which has private auto insurance). An example is a Kawasaki motorcycle that cost $8000 (very fuel-efficient) costs $294 for 3 months for the most basic insurance you can purchase from ICBC. In Alberta, it would cost $120. It takes about 1 hour to renew a license at ICBC and at least 35 minutes to renew an insurance policy. Their computer system is redundant and not user-friendly so the amazing ICBC representatives are doing so much work for nothing but angry clients who have no say.

They act nice talking to you, then when finally get into details they change into a money-hungry monster saying wrong accusations of what had happened even though a video was sent for them to see. Claim adjuster last words to me were talk to my manager because they can't make up enough stuff to say that I was wrong. After defending myself, the claim adjuster doesn't even email me back and just keep me in the cold. Horrible company.