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ICBC Auto Insurance Reviews

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(214 reviews)
1.8 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

Top positive trending topics ?

There are no positive trending topics so far...

Top negative trending topics ?

Claim - not-at-fault
50.0%
Agent/rep attitude
25.0%
Claim - adjuster
25.0%
Claim - injuries
25.0%
Claim - total loss
25.0%
Claim payout amount
25.0%
Claim processing time
25.0%
Complaints/ombudsman
25.0%
Legal actions
25.0%
Policy coverage
25.0%
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Id rather a claim human 2 human with the offending driver then deal with icbc ever again

by disgusted on Nov 2, 2026
1 out of 5 stars

the only words that i can use to describe the horrendous mess of dealing with icbc would be grotesque abhorrent waste of time stressfull rancid laughable joke(in a bad way) i could go on but im sure you get the point

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Car insurance

by Andriy Grabovsky on Jul 3, 2023
1 out of 5 stars

I placed my claim in 1 decade of April. Today is July 3rd 3 times a called customer service. But we still stay in the same spot. Damages are not estimated. The car is not fixed. My claim was just ignored.

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Review topics
Claim processing time