Johnson Insurance Auto Insurance Reviews

I have had Johnson as my insurance company for 15 years. I had my husband go last week to add a second vehicle to our policy and it jumped $370. So we switched insurance companies and Johnson decided to charge us the $460. Because we didn't cancel at the end of a month. Stealing our money. So glad we switched companies.

I am currently suing Unifund for the money they claim to have paid me for claims that were withdrawn, paid under $300 for theft of a stereo system worth over 5000. i had additional coverage for this so by the time they took the 250 deductible i was left with a $47 cheque but they claim to have paid over $6897 and for my property loss they first declared it as fraud then i took them to court and settled out of court only to get a $2000 cheque that they cancelled when i cashed it. In total my insurance has went up 4000 a year for the next 6 years because the subtotal of your claims is divided into 6 years and when you never save over $23,000 and are paying for it, i do believe that is extortion.

We have been a loyal customer of theirs for the last 20 years. In all that time our rates have always increased every year. It's absolutely ridiculous how much we pay today. Their customer service is atrocious. I recently put through a claim due to an accident that was not my fault. A spare time from an oncoming car rolled through the front end of my vehicle causing serious damage. After the car was repaired and the claim closed, my local service center discovered my front tie rod was loose. The exact point of impact from my accident. However, Johnsons refused to open the claim and re-evaluate it. And the claim adjuster never called me back after several attempts to reach her. We will be switching away immediately. And possibly take a penalty just to be done with it for good. Stay away from this company!!!

I went to Johnson Offices today tried to pay my Bill 1 place being New Glasgow, Nova Scotia, Canada and the other place was Antigonish, Nova Scotia, Canada - they have a stupid Policy of not taking cash no more. Please do not deal with the them, they do have a poor service ...I last thought Money is legal tender in Canada - they did not want to take my cash payment. Johnson's what a joke I will go else where with better service even it cost more.

Beware dealing with this company. We tried to leave for another insurance co that offered the same auto coverage for lower rates and Johnson charged an additional $180 in cancellation fees in order for us to cancel (more than 1 month of payments with only 5 months left on the policy). Belair Ins was $45 / month cheaper right up front, so I would suggest avoiding this company and dealing directly with Belair instead.

I can't even bring myself to assign even one star to this fly by night company. I was in an automobile accident last year. The other driver -- insured by Unifund -- was at fault. My insurance carrier (StateFarm) got the run around when trying to get Unifund to cover the cost of the emergency vehicles that were called to the scene of the accident. Unifund doesn't answer the phone and they don't return calls from the State Farm claims adjusters. Now I'm personally on the hook for paying over $400 to the county to cover the cost of the firetrucks showing up. If I don't pay, the county will turn my case over to a collection agency and my credit standing will be compromised.

Long story short. I had a mischief to my vehicle where someone cut into my ragtop roof. An adjuster came out and looked at it. He commented on the mint condition of the roof prior to the damage. It was taken to a dealership for replacement. The insurance company gave the ok for the fix, however against the advice from the dealership only ordered the roof without the liner. It had to come from out of country. Of course once the roof arrived it was confirmed that the liner was also needed. I was informed by the dealership that they had attempted to contact the insurance company on many occasions with negative results. I finally got a hold of the insurance company myself and advised them that the dealership was waiting. Then the dealership called me a day later stating they had a very interesting conversation with the company. The insurance company did not like the final cost evaluation from the dealership and began to barter with them. Of course the dealership advised them that the amount was set and agreed upon prior to work commencing. The work stalled until I called the dealership again and was advised they had not heard from the insurance company for the last week. AGAIN I called the insurance company and was told that they were not going to pay the amount the Dealership had described and I needed to take it to another place our pay the difference. At this point I am totally upset. I advised them I dont care where it gets fixed ...just get it done. Its been at the dealership for a month. Of course now they will have to pay the dealership for work done, and most likely have the vehicle towed to another place to have the work completed to save $1300. Of course by the time tow charges and dealership costs, and the cost of my rental vehicle for the last month, the $1300 dollars would be absorded already. Brutal customer service, and I will be changing companies asap.

After years of loyalty, we have been treated with extreme rudeness, and very high payment. Their customer service is so awful. I might of stayed, but after the way we were treated, we will never give them business again. I strongly suggest everyone goes with another provider.

After years of loyalty with no accidents. I wanted to add my son as an occasional driver to my policy. They wanted to raise my premium to $900 a month more. Of course I cannot afford that. How disgusting to treat a customer this way. I will be changing providers ASAP! Also they still have no accident forginess really? Who does that anymore. No need to stay a moment longer with this horrible company

Bought insurance for new car end of June 2015, despite several requests have not received a hard copy of the insurance form. In addition, Johnson's keeps confusing the expiration dates for a car I sold and our 2nd car. The latter insurance expires next year, but they have now decided it expires when my sold car's insurance expires shortly, and want payment now. Phoning them is useless as waits are endless, plus they aren't answering email. They also owe me a refund on the insurance for the car I sold, but sent me a 'credit' instead.