Johnson Insurance Auto Insurance Reviews

I had an accident on January 1st, 2019. I’m insured with Johnson Insurance (Unifund). It’s been 5 months and I still don’t have a date for when I will have my vehicle back. After repeat inquiries that gave no answers I simply get the feeling they just don’t care about not having my vehicle for almost half a year. Although the accident was not my fault, I’m suffering all of the consequences and I’m insurer is fine with it. I would never recommend this insurance company.

I have been a customer paying premiums for 30 years without a claim. I had a hail claim and the whole experience has been a nightmare. I went through two claims adjusters off and on then got a supervisor, from whom I maybe get a response once a month no matter if I call or email. They sent me to a shop that did a terrible job and only half the car got painted. Refused to accept my vehicle as fixed. I just want my vehicle fixed. It is now November and my claim was in June. The worst claim service in the industry... I have been in insurance for years. This is unacceptable, so buyer beware they will take your money but if you need coverage, they just ignore you and hope you will go away. I definitely would warn anyone not to use this company.