Car Insurance Reviews

Johnson Insurance Auto Insurance Reviews

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(198 reviews)
Johnson Insurance
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Will never return

by bendecido on Jan 27, 2021
1 out of 5 stars

I called to cancel my policies at the end of their term. I was surprised to get two bills in the mail afterward for a little more than $300. When I called to inquire, they said that because in my original call I said this and that instead of such and such the agent renewed my policies. When I dealt with the next agent, she charged me early cancellation fees. While trying to sort it out they put a collection agency on my case.
They have since agreed to waive the house penalty one but kept me on the hook for the car. Terribly dishonest and disingenuous people there. I regret having recommended Johnson to my friends and family and have since recommended that they not renew their policies with them.

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Stay away from them

by DR on Oct 22, 2020
1.5 out of 5 stars

Paid a hefty amount for car insurance, spoke at 2 accounts about early cancellation just 15 days before policy cancellation and was charged a significant amount for not continuing policy with them when I'm leaving Ontario. They just love to steal people's hard-earned money.

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Very Bad Experience

by Miya on Oct 9, 2020
1 out of 5 stars

Very bad insurance company. I've been with them for 3 years. I bought my second car they increased by $400. I got a good deal from another company which is $175 less than this terrible insurance company took from me. Don't go with this company - 330$ (and their terrible complicated penalty fee of $800), the penalty for cancelling my insurance. I've cancelled it, now relaxed... I was totally depressed with this huge amount, they don't know the value of hard-earned money...

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Overall worst experience!

by Beyene on Apr 26, 2020
1 out of 5 stars

I don’t usually give reviews but Johnsons left me with an unforgettable bad experience. I just wished I had read the reviews before. After I was told that I was not going to be cover fully on my auto insurance on my brand new vehicle I decided to find another insurance that would cover me fully! Then when I call to cancel they said they were going to charge me $250 for cancellation and then after I cancel they still took the payment out of my account and they said it's going to be refunded to me it's been a month and I haven't seen the refund yet every time I call they gave me wrong information. There's more but it would be too long to write all I have to say is Johnsons Insurance is the worst. I would never recommend anyone to go with this company.

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