Johnson Insurance Auto Insurance Reviews

Was with Johnson Insurance for more than 10 years. We have a clean record, never had a claim or accident. Last year moved from the Lakeshore area (Etobicoke), paid $160 per month, to North York (Sheppard). Johnson increases premium only for moving to another area to $275 per month, "Because it's high-risk area". It's increased 72% up!!!
I called a few times and tried to explain, that we lost a job, because of COVID, and this increase we can not handle, economy is no good, but with no result...
Both of us mature, pre-retirement age drivers and we think "Johnson Unifund Insurance" treats us, their customers not fair... We decided to shop around and would try to find better, another insurance company.
Would not recommend to anybody "Johnson Unifund Insurance".

You may find a good rate with them but they have the worst customer service. Long wait times on the phone and once you get a hold of them they provide absolutely no help. They do not care about your concern. Any change you do to your policy your premiums will go up without your notice.

If I could give a rating of zero I would. Live in Fort McMurray, just had a flood in downtown. We lost our car and our adjuster doesn't return our calls. Moved into another place, outside of Flood Zone, (Thickwood Area). I called to change my address and was told I won't have my tenant insurance anymore as they are not rewriting policies in Fort McMurray as of now. Now I sit with no insurance. There is not a friendly company to deal with and they do not care about their customers. JOHNSONS! Don't you think Fort McMurray residents have been through enough?

I sent an e-mail back on April 14 to put my car on theft/vandalism/windshield/falling object coverage. They didn't get back to me in till I send a second e-mail. Then e-mail still didn't happen. They charge me full in MAY and they still didn't do the necessary changes. Now they are sending me an e-mail that I have to full something online and they will start putting the car on parking insurance on Jun. After 2 months? It is a very difficult time and this company taking advantage of customers and basically robbing them. I told them to cancel my insurance as of today but as per the review I see looks like they will continue to charge.