Kind and courteous claims process.
by DC Steeves on Jan 24, 2024
5 out of 5 stars
I have had to make two sgi claims in my life thus far and I was dreading it as I had heard bad things however, both of my experiences were great! (minus the fact I had to make a claim of course) but both time the customer service was exceptional they made it as easy as possibly for me and were very quick, I unfortunately forget the name of the woman I dealt with last year on my first claim but they just made an awful experience so manageable and gave me an unexpected positive experience with SGI. Thank you to the main people who helped me with my claims 😊
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This company knows their business. I felt they were there every step of the way to guide me through the claims process. I never felt my concerns were deemed insignificant. They were efficient and never left me wondering where I stood. They were willing to accomodate my desire to patronize a business other than one they were accustomed to dealing with. I felt valued as a customer.