Car Insurance Reviews
SGI Auto Insurance Reviews
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(76 reviews)
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Agent/rep attitude (6)
Agent/rep availability (4)
Agent/rep callbacks (1)
Agent/rep knowledge (2)
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Cancellation experience (6)
Claim - adjuster (12)
Claim - denial (5)
Claim - injuries (1)
Claim - not-at-fault (3)
Claim - rental car (6)
Claim - repair shop (6)
Claim payout amount (7)
Claim processing time (6)
Complaints/ombudsman (11)
Discounts, deals, rewards (1)
Insurance Rates, Prices (7)
Late payment fee / NSF (1)
Legal actions (1)
Parking/pausing policy (1)
Policy coverage (23)
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Rates for bad drivers (2)
Rates for good drivers (4)
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There were mistakes with my claim and the timing was a bit lengthy, HOWEVER, once we voiced our concerns, I found the staff to be incredibly genuine, kind and approachable. They sorted the concerns and completed the process with efficiency, respect and kindness. We were very impressed at how quickly they fixed things and grateful for their actions to make it right.
My car was hit by someone at night while parked on street. SGI took paint analysis after 3 months and denied my claim as they were saying it comes from a barricade paint sample, but I want to tell them that paint on a barricade is the same as paint on a small trailer. Please give chance to literate people in government sectors so they know how to talk with costumers. Moreover, when I ask that can I have a paint analysis they said no. You should proceed with the court if u need that. They already took 4 months to denied my claim. Adjuster Gord H the rudest person I ever saw!