SGI Auto Insurance Reviews

SGI wrote off my truck over a month ago. The adjuster that was appointed to my claim, advised me twice (once via email, and once over the phone), that she was...."here to work for me". They offered $47,500, which I found really low for someone that was...
"here to work for me". I fought with them myself and got them up to $50,000. They then said that was their last offer and if I don't accept it, I would have to go to arbitration. So I paid $400 for an arbitrator and I was awarded $52,500. $5,000 more than what SGI's 1st offer was. Imagine if they stole $5,000 from every vehicle, property, injury claim they handle. That would be millions of dollars a year they are stealing from the public. If anyone is going through a claim, please consider an arbitrator, as the cost isn't that much to get what you deserve.

So remember, your adjuster is there........" to work for you".

SGI is the worst insurance company I have ever had after being insured for 30 years with several other companies. After filing a claim I found out my coverage was insufficient and I was not protected adequately + the payment for my stolen vehicle will be greatly reduced where I will have to pay tons of money to replace it. The horrible company selling joke policies. Bye-bye SGI Canada forever!

Every single person I have met that works for SGI are extremely unprofessional, rude and corrupt. Even going so far as to give their own family members and friends automatic passes on driving and written tests in my area (between Rosetown and Kindersley Sask) and being extremely rude, temperamental, intrusive and even vulgar at times. Over the phone, they’re even worse. You will be, interrupted, degraded, talked down to and treated like a child in 2nd grade. This company needs to be shutdown or better yet sued into bankruptcy. I seriously recommend anyone working for SGI to take a good long look in the mirror and think about their life choices and morals.

Just when I thought things couldn’t get worse, SGI made them worse. We had an unfortunate incident with a piece of our insured property getting damaged. SGI begrudgingly paid for the damages, but, they are now threatening to sue the individual supposedly “at fault” for causing the damage.

So, my neighbor decided to make a claim against me for something I did not do. In the end SGI found me guilty and I had to pay for something i did not do. I even got a paint match which came back negative and I was still at fault...

I talked to one of their customer service representatives and honestly, the experience was absolutely terrible. They were so judgemental and one even laughed at me while I was making my claim. I am sorry, but when someone is in distress and talking about an accident, that is not the way to speak to them. And the person I spoke to acted like she knew exactly what happened and wouldn't even listen to me. And when I requested to draw a diagram for them they refused my request because they said that I was lying. If they weren't a requirement by the government, they would have no customers because they are the worst insurance company in existence.

SGI insurance is the worst insurance on the planet. They won’t pay out for any type of injury even when you have full coverage. They have a hard time even when paying for the damage done to your car. You have to fight with them when you are in an accident that is the other driver's fault. Take my advice and don’t get any type of insurance with SGI. Get a real insurance policy from a real insurance company

My ex-wife and I jointly owned a 2003 Ford F250 4x4 diesel with about 167,000km that got stolen from outside the mechanic's shop at the end of July 2017. It was recovered August 2. The damage consisted of a punched-in key hole on the passenger side door, and the cover/lock on the ignition had been removed.

We were a bit surprised when SGI almost immediately told us it was being written off. We figured the truck was worth at least $12,000, maybe up to $15,000 with the recent engine rebuild. Our SGI adjuster, Chelsea Leonew, gave us an initial offer of $6355 on August 10. We told her that was unacceptable and it was worth twice that amount. We submitted the recent bill for an engine rebuild (about $5800), but that only increased SGI's offer to $7660. We submitted ads for similar trucks from Kijiji for SK, AB, and MB, but SGI didn't budge. We hired an independent appraiser and went to arbitration. That cost us about $350, but we ended up settling for $11,500, which we thought was fair.

Why did we have to spend $350 and a month in negotiation to arrive at a fair settlement? I had used the VMR Canada online calculator early in the process to see if we were off-base in thinking it was worth at least $12,000. The VMR Canada result confirmed we were being reasonable. However, I noticed that if you failed to check off the "HD Diesel V8" box, the value was pretty close to what SGI initially offered. I've got a gut feeling that someone at SGI made a keying error on the initial valuation. I've got no issue with someone making a mistake. It happens all the time. However, I've got plenty of issue with someone failing to recognize a mistake or trying to cover it up. We ended up with a final settlement that was 81% higher than the initial offer. Something was definitely wrong with the initial offers from SGI, beyond the expected low-ball. Why didn't someone at SGI go back and take a look at their calculations instead of wasting time and money going to arbitration?

Something really stinks at SGI when it comes to write-offs. I still don't think the vehicle should have been written off in the first place. As well, when the final settlement after arbitration is 81% higher than SGI's initial offer, and 50% higher than SGI's final offer, shouldn't SGI have to reimburse the cost of arbitration? It was pretty clear that one side wasn't coming to the table with clean hands.

I had an accident at less than 20 kmh fender bender with a mint condition 300 limited edition with 120000 kms only. It has been 5 weeks SGI hasn't even looked at it yet. They said it was approved for getting fixed, then 5 weeks later they want to look at it again and say the damage is over 13000 dollars... for a bumper and some paint. This is a scam and unbelievable. They hold the monopoly and know it. I have now lost my job and soon my home during this time as no city services go anywhere near my old work. And since we at week 5 and not even started the fix, looks like gonna lose everything anyway. Thanks, SGI

They charge you if you get a ticket. So speeding? -2 safety points and $100 on top of the ticket itself? Happens again? $200-300-400 and so on up to a thousand. The reset period is THREE WHOLE YEARS WITHOUT A SINGLE TICKET FOR ANYTHING AT ALL. So SGI wants to put people in permanent debt or doesn't want people to drive at all. On top of $100+ cost of insurance, these safety points pile up because it's impossible not to get a single ticket in three years if you drive frequently. If you see the pattern; you'll be driving to work; TO PAY OFF SGI SO YOU CAN KEEP DRIVING. Corrupt and messed up