Wawanesa Auto Insurance Reviews

First of all, their availability is incredibly inconvenient for most people. I work Mon-Fri 9 to 5, so this company not having anybody available to help me on evenings and weekends is incredibly frustrating.
I don't need to be paying what I do for my premiums as I'm willing to accept the minimum legally required coverage with the highest possible deductible. Plus, my address has changed, which should be saving me money.
But am I saving? No, because nobody will take my call to change the policy and address for me.
I just took time out of MY LUNCHBREAK to phone them on THEIR difficult schedule. They let me WAIT ON HOLD just to forward my call to the voice-mail. I could've accomplished leaving a message that will just be ignored AGAIN, without me taking time out of my lunch break to do so...
My advice, deal with literally any other insurance company.

Currently dealing with a total loss claim and I can’t get over the time this is taking for even an answer. 4 weeks ago and still no conclusion aside that it is a total loss and that’s about all. To get a hold of the adjuster was well over a week after the claim was made and she is honestly the worst, crankiest, rudest person I have ever dealt with. Hangs up the phone on you and has even got to the point saying she will no longer take my calls and I will only here from here once the claim is completed by mail only. All because Of me checking in every few days to see if there is any progress. This company doesn’t give a shit about their insurers just how to make a buck. I’m absolutely amazed at how stressful this has all been. Thank god for my broker keeping me sane while dealing with this adjuster.

The rates are too high. My wife and I had been with them for over 15 years. Whenever my rates were supposed to go down the next year they went up. I finally had enough I started shopping around finally came across another insurer a third of the cost of Wawanesa's rates. Just think I was paying $4500 with Wawanesa got my quote from another insurance for $1600 how do you think I felt. Wow, I suggest you don't go with Wawanesa and just shop around. By the way, then I cancelled my insurance with Wawanesa I was into the first month of my policy I cancelled on the 29th of November 2021 that charged me over $1188 plus they want another $788 from me that's almost $2000 for 1 month of service and early cancellation so yea don't even bother with Wawanesa they only care about their profits!

Warning!!! Do not do with this company. Been almost two months of being ignored just to be given a low ball offer on a car that shouldn't have been written off. They are a scam. You've been warned if you read this

I have recently had a pretty bad experience with this company. I would strongly recommend you think twice before considering them for your insurance needs. Back in 2018, I had an accident, a minor accident in which there was no claim paid. The Wawanesa representative I dealt with was awful to deal with and was not on my side at all and would not reply to my inquiries. This individual was responsible for determining fault, as well as dealing with claims yet she didn't even understand the Alberta Traffic Act. I was shopping around for insurance quotes, upon doing so discovered they had placed an at-fault accident on my file. They did so without consulting me about it. Further, the fact that they didn't pay out the claim in this accident tells me that there wasn't enough fault to do so. My opinion is that this was placed upon my file to prevent my being able to get a better deal on my insurance elsewhere.

I had an accident about 2 weeks ago and still I have not got my claim processed. They are finding ways to deny my claim. Bad experience

May 2019, they said my insurance would be 675 a year, I didn't have insurance the year before cause I had to sell my car so I could survive. Insurance was over 1100 which I paid, they said it would be 675 for this year. I got an invoice, it was over 1400. I'm 51, no accidents, been driving 36 years. This is the 4th time in my life I'm a "new' driver again, this is wrong!