My auto collision claim experience
by RachelleW4 on Jan 23, 2024
5 out of 5 stars
Car Insurance Reviews
Wawanesa Auto Insurance Reviews
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(124 reviews)
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Agent/rep attitude (4)
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Agent/rep callbacks (1)
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Billing/payments (28)
Cancellation experience (8)
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Claim - adjuster (5)
Claim - denial (4)
Claim - not-at-fault (1)
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Claim - repair shop (9)
Claim - total loss (2)
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I was hit three times. Wawanesa never investigated the claims and all resulted in fault on me. I realized about that when tried to do a quote with a new company. These were in my records as "accidents caused by me" reason why my insurance is too high.
Also when I wanted to talk to them the wait times in the phone were more than four hours.
I was never involved in an accident and I never hit anybody but my records are terrible because of this Wawanesa.
Do not hire them.
If you are in an accident, they will not help you, they will scam you into signing wrong forms so they don’t have to pay, they will not cover what is prescribed, they will take months to reply, you will never be allowed to speak to a supervisor, you will suffer more than you ever thought possible. Even lawyers can’t access a supervisor after 2 years. They will never have your back. Stay away from them if you care about anyone who rides in your car.
I was recently involved in a collision.
My adjuster helped me at Wananesa.
She advised me of all the steps to complete and got me in a rental right away. I was also list of many different centers to take my vehicle close by. All the paperwork on each end was all taken care of. I felt like I had to do almost nothing and had absolutely everything taken care of for me. I am greatful for this experience. Thank you!