Car Insurance Reviews

Wawanesa Auto Insurance Reviews

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(124 reviews)
Wawanesa
1.6 out of 5 stars:
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Horrendous Customer Service

by Lisa on Nov 15, 2023
1 out of 5 stars

I paid for rental car replacement on my policy however the two companies they use for rental cars Enterprise and Hertz had no vehicles. I found my own rental car they refused to pay the rates and offed me $22.00 a day for Uber which would not even get me out of my neighbourhood. Save yourself the Mental Distress of dealing with thise IDIOTS and find a company that offers better customer service. I will be filing a lawsuit for loss of wages, mental distress and acting in bad faith.

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The most negligent company I have ever dealt with

by Alex C on Sep 13, 2023
1 out of 5 stars

I was hit three times. Wawanesa never investigated the claims and all resulted in fault on me. I realized about that when tried to do a quote with a new company. These were in my records as "accidents caused by me" reason why my insurance is too high.
Also when I wanted to talk to them the wait times in the phone were more than four hours.
I was never involved in an accident and I never hit anybody but my records are terrible because of this Wawanesa.
Do not hire them.

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Avoid this company!

by Wawanesa Sucks on Sep 1, 2023
1 out of 5 stars

If you are in an accident, they will not help you, they will scam you into signing wrong forms so they don’t have to pay, they will not cover what is prescribed, they will take months to reply, you will never be allowed to speak to a supervisor, you will suffer more than you ever thought possible. Even lawyers can’t access a supervisor after 2 years. They will never have your back. Stay away from them if you care about anyone who rides in your car.

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What a joke. Rude costumer service.

by Megan. on Jul 29, 2022
1 out of 5 stars

Absolute joke. I was dealing with a lady located in Edmonton. Angelica. She was rude, not accommodating whatsoever and snarky. Absolute 0 bedside manner. I am changing companies solely based on my experience with her.

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