AMA Auto Insurance Reviews

I called to try and cancel my policy today because I found a much cheaper rate elsewhere and they charged me $100. Keep in mind that I only signed up for their policy 2 days ago and technically their coverage wasn't even supposed to start for another 5 days. I basically got charged for cancelling something that didn't exist yet because god forbid a multi million dollar company get $100 less. Thanks for ruining my birthday AMA. definitely won't ever be recommending them to any friends or family.

I have been a client of AMA for almost 5 years and to be honest I dont know why I stayed so long. Ive had one claim that they put me at fault because they were to lazy to contact the at fault drivers insurance company. This put my monthly amount up to $220 for a single driver and one vehicle.(no previous accidents or tickets) I recently decided to change insurance companies and I feel stupid that I didn't sooner. AMA has screwed up multiple times on my billing, on my claim, pretty much everywhere they possibly could. When I went to my new insurer they said I had no accidents on my record. (AMA screwed up again surprise surprise) I went to cancel my insurance through AMA and they wanted to charge me $120 bucks cause I haven't given them enough of my money! Im glad I switched because now I pay $80 a month for the same coverage!!! (Switched to RBC Insurance and the associate was very knowledgeable and helpful!)

ONE thing they have to do, just one. Send the application for signing! 3 attempts later for ME to tell THEM to send me docs for signing, and they still can't get it right!
at one point the doc they sent me was to cancel insurance- not sign up for it!! monkeys on the phone, and the supervisor was no better!!
I don't know what happens if you have a claim, but a child could email a document, these dummies, well, i dunno whats going on!
I will switch next year.

Having just moved to Alberta from Manitoba, my husband and I went to AMA to take care of all our driver licensing, registry, Ab Health Care needs, and hopefully Insurance. We experienced a very genial but apparently disorganized agent, and took from May 17th until May 31st to finalize our insurance and find our premium, despite clean driving records and accident claims free experience, was exorbitant. All our information was received by May 19th, except my Claims Experience Letter which had not gone through on Manitoba Public Insurance's fax. It was up to me to check in with the agent to determine if the info had been received, and on May 31st after not hearing back, I e-mailed to find that it had not. I made a quick call to MPI and AMA had the forms that day. After endorsing the policy I felt the premium was excessive and went to another Insurance broker and got better coverage for close to $500.00 less. Now, I am dreading cancellation fees. Not at all happy with AMA Insurance!

NEVER, and I say NEVER go with AMA... Higher rates, extremely cumbersome process to get the policy set up and when I found a better rate and tried to cancel my policy, my surprise was AMA charging me an early cancellation fee plus almost 40 dollars for a 2-day coverage... STAY AWAY.