Always understaffed for auto insurance renewals and roadside assistance
by Bogey on Jul 28, 2022
1.5 out of 5 stars
Car Insurance Reviews
BCAA Auto Insurance Reviews
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(24 reviews)
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Accident Forgiveness (1)
Agent/rep attitude (4)
Agent/rep availability (4)
Agent/rep callbacks (1)
Agent/rep knowledge (3)
Cancellation experience (1)
Claim - adjuster (3)
Claim - repair shop (1)
Claim - total loss (1)
Claim - towing (2)
Claim - windshield/glass (1)
Claim payout amount (2)
Claim processing time (3)
Discounts, deals, rewards (1)
Insurance Rates, Prices (1)
On-hold times/transfers (1)
Phone wait times (5)
Rates after claim (1)
Rates at renewal (2)
Rates competitiveness (1)
Rates in bundle (1)
Refund (1)
Roadside Assistance (1)
Review author
I’m not sure what’s going on at BCAA but the overall usefulness is terrible. I’ve been a member for many years but will now be cancelling. I literally cannot renew my insurance at the South Surrey BCAA because they never have enough agents and always tell you come back another day.
Roadside assistance takes hours for the simplest battery boost.
Not recommended!